Fanatical Support/Sales/Allrounder Required - Manchester (CIty Centre)

Company

Igniso Ltd

Brief description

My customers want fast, friendly and personable support by email and phone. Can you help me get more sleep by making my problems disappear and making my customers adore my and my company - if the answer is yes, then we should talk.

Job description

I’m writing this Ad at 11.23pm and I’m ready to fall asleep!

Fast Growing Web App Company Needs Jack-of-all-Trades IT Support/Sales Reps NOW!

I own a small but fast growing software company located in Manchester, we make web apps and deliver online services - primarily to the radio industry. and I have a problem!

There are only 24 hours a day, and my rapidly expanding customer base want more more more more more more MORE! Are you the person to give it to them?

My customers want fast, friendly and personable support by email and phone. Can you help me get more sleep by making my problems disappear and making my customers adore my and my company - if the answer is yes, then we should talk.

My office is located in Manchester City Centre with 180 degree views of the hustle and bustle of it all and I’m looking for a mature, self motivated team player looking for something a bit DIFFERENT.

If you’re looking for 9-5, a big long list of benefits and comfy carpets, then this is not for you. I’m looking for someone who is willing to work in a flexible environment, part time from home and part time in the office.

I am looking for a jack of all trades, who is competent with solving issues and that can make my customers’ problems vanish in a heartbeat!

The position is certainly different, and if that scares you - then look away - dont apply - this is not for you.

But if not, then keep on reading...

I am looking to hire immediately and have more than one position available and if you’re good enough then I’ll accommodate you - no matter what it takes. So here's what you need to do

Respond to this job with your CV and also sell me on YOU and tell me why I should give you an interview. I WANT TO BE SOLD ON WHY YOU’RE THE RIGHT PERSON TO INTERVIEW!

Please No whiners, no complainers, if you have got lots going on in your life right now this is not for you, don’t apply. But if you are up for a challenge and being part of something special then take the steps above and show me you are serious.

I’m sat here right now with nothing to do, so respond right now and show me what you can do.

Talk Soon!

James Mulvany
Igniso Ltd

Education Level

GCSE / Scottish Standard Grade / BTEC or NVQ equilivant
A - Level / Scottish Highers / BTEC or NVQ equilivant
Undergraduate

Preferred areas of study

Business
IT / Computer Science
Other
N/A

Job Requirements

General responsibilities will include:


  • Technical Support, Billing and Sales Enquiries via Email and Phone
  • Calling customers and making them happy
  • Managing me and putting me in the right place at the right time (I need help)
  • Calling customers and persuading them to take advantage of special offers
  • Editing and Updating our self-help resources


Qualities Needed:


  • Quick learner
  • Solid computer skills
  • Puntual with 1st class work ethic
  • Honest and reliable
  • A go getter who wants to get the job done
  • Excellent IT problem solver (You’re the guy/gal who everyone calls when their computer won’t turn on)
  • Having initiative to go that extra mile to help customers
  • Treat everyone as an individual
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Further information

Number of days per week

2-3

Minimum number of days

2 per week

Salary

Part Time: £6.25/hour (£50/day)

Location

Manchester (CIty Centre)

Post code

M4 3DU

Location

North West

Type of contract

Part Time

Kind of functions

Customer Service
ICT

Language

English

Must the candidate hold a full UK/EU driving license?

No

Does the candidate need a car?

No

Must the candidate attach a motivation letter?

No

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