The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
Clinique - Consultant - Debenhams, White Rose, Leeds - 18 Hours / 3 Days - Part-Time, Permanent
As one of our talented sales advisors you will provide welcoming, authentic and personalized service to our customers in order to achieve all customer service and sales targets. With your passion for people; our company; products and services, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them.
You will also use your exceptional people skills to build collaborative working relationships with the rest of your dynamic team to ensure that the store meets the Company’s high standards of visual merchandising. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.
As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.
Roles & Responsibilities:
Consistently achieve or exceed sales goals through co-Creating Simply Amazing Experiences.
Greet all clients who enter the counter with warmth and enthusiasm; clients should feel connected to Clinique through storytelling, and not hard sales pitches.
Represent Clinique’s brand philosophy of simple routines to achieve remarkable results using Clinique skincare, foundation and color
Wear the Clinique Lab Coat with style and pride, following the Clean and Simple guidelines
Determine client’s skin and makeup goals and suggest product solutions to help client achieve these goals.
Conducts skin care and makeup applications demonstrating expertise, professionalism and care.
Use agreed techniques to attract clients from in the store and retain their business.
Have flexible rota availability, for example, evenings and weekends.
As required, provide You-time Services to clients.
As a team member, assist in maintaining counter and stockroom.
Successfully complete Discover Clinique at the Point of Experience prior to attending
I Am Clinique.
Successfully complete all learning courses
Participate and complete all curriculum as invited:
I Am Clinique Seminar
Seasonal Strategy Seminar(s)
Accreditation Level 1
Accreditation Level 2: Clinical Consultant Seminar
Participate in at-counter/in-store Workshops
Independently and regularly reference Educational materials such as:
Quick Guide to Great Skin
Complete all e-learning modules and stay up to date on new products
Inform Counter Manager or SEE should additional training be required.
Perform and comply with all policies and procedures.
Strive to be an “expert” in assigned responsibilities.
Participate in stock control.
Complete all delegated tasks promptly and accurately.
Maintain store safety standards.
Be aware of competitive brands and products.
Ensure compliance with sampling policies and procedures.
Be knowledgeable of special events within the store.
Perform other counter related duties as assigned.
Be accountable for your own results i.e. your achievements and goals
Previous retail industry/guest services experience is desirable (preferably within beauty)
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Previous experience with retail point-of-sale software is desirable
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Leeds
Job Type: Standard
Job Number: 1916105
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Fill in below which area you are searching in for a similar function and don't forget your e-mail address!
Do you want to apply within one click and stay up to date on the newest vacancies that suit you? Signup as a student!Sign up for free