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Urban Ambassador

We’re looking for a confident self-starter to help us scale our operations in Birmingham by onboarding new massage therapists to the platform.

What are you going to do:

Urban is a UK based start-up that is looking to fundamentally change the wellness industry. We are the largest provider of at-home, on-demand massage in the UK and France, using technology to connect >1,500 qualified therapists across London, Birmingham, Manchester, and Paris with clients in need of a massage. In the coming years, we aim to democratise wellness globally, using smart technology to reshape how people access fitness, beauty and medical products and services.

The Role and who we need:

We’re looking for a confident self-starter to help us scale our operations in Birmingham by onboarding new massage therapists to the platform. 

Quality and safety are of utmost importance to us, when a new therapist applies to work with us they have to complete a trade test (to assess their massage skills) and present a clean DBS certificate from the last 12 months before they’re allowed to start delivering treatments - this is where you come in.

We need a proactive individual to meet prospective new therapists and guide them through the trade test, check their ID and educate them on how our app works. You’ll be required to travel to meet potential therapists around Birmingham, and should be able to work around a flexible schedule.

If this sounds like you then apply by sending over a short cover letter and CV. 


  • Based in Birmingham, and able to drive
  • Own your own laptop
  • Competent user of software platforms and apps on PC/Mac, iOS and Android
  • Extremely well organised and reliable
  • Ability to multitask, be adaptable and flexible when you work
  • Great people and communication skills (you will be dealing with lots of different people)

What we offer:

  • Experience working in a fast growing UK startup
  • Competitive hourly pay
  • Full training from our operations team
  • Travel expenses
  • Flexibility to manage your own schedule

What we ask:

  • At least finished college A levels
  • Teamwork
  • Problem solving
  • Organisation
  • Communication
  • 6 to 12 months
  • 1 to 2 years
  • More than 2 years
  • No certificate required
  • A level
  • Bachelor degree


If this sounds like you, please send over a short cover letter with your CV.

Extra information

You will need to be able to drive around the metropolitan area of Birmingham.

Education Level
West Midlands
Working hours per week
2 - 16
Type of Contract
Casual / Part Time Jobs, Summer / Holiday Jobs, Temporary Full Time
Salary indication
£10.00 Per Hour
Responsible for
On-boarding new practitioners and city operations
Type of Job
Project Management, Training
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

West Midlands | Project Management Jobs | Training Jobs | Casual / Part Time Jobs | Summer / Holiday Jobs | Temporary Full Time | University

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