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Weekend Receptionist Role in Central London

Weekend Receptionist wanted to deliver exceptional customer service, as well as ensuring ease of access for patients throughout the day. DocTap is revolutionising the healthcare industry throughout London. This is an exciting opportunity join a rapidly growing company within a fantastic team.

What are you going to do

Following exceptional demand for our service, we have expanded our opening times to include Saturdays and Sundays. This gave rise to an exciting opportunity for a Weekend Receptionist; a role that has been established for some time.

The Weekend Receptionist will be responsible for ensuring ease of access for patients, as well as taking calls and recording messages throughout the day. Your primary role will be to deliver exceptional customer service to patients.

Specific responsibilities include:

  • Opening the clinic in the morning
  • Welcoming doctors and patients
  • Answering the telephone
  • Responding to emails
  • Assisting the doctor with administrative tasks

Should you have any questions there will always be a senior manager on call to assist you.

About you:

You should have some experience in customer service / customer-facing roles. Most important though, is an enthusiasm and ability to provide exceptional customer service, both face-to-face
and over the phone.

  • Reliable
  • Adaptable
  • Organised
  • Personable
  • Presentable

Location

Alternating between our Kings Cross & Euston and Liverpool Street clinics.

Working Hours

We are looking for someone who is available from November & can work Saturdays and Sundays. Standard hours are:

  • Saturday: 8:30am - 5:30pm
  • Sunday: 8:30am - 5:00pm

Remuneration

£8 / hr rising to £10 / hr upon completion of Child Safeguarding and Infection Control Certificates. These certificates are paid for by DocTap and you can learn for them on the job.
Most people will complete these by the end of their third day at work / 5.6 weeks paid holiday (pro rata).

What we offer

  • Free same day, not waiting DocTap GP appointments when you are sick.
  • Child Safeguarding and Infection Control Certificates
  • Positive working environment

What we ask:

  • At least finished high school
  • Reliable
  • Must have experience in customer service
  • Must have enthusiasm and ability to provide exceptional customer service

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Education Level
Secondary School, College, University, Other
Location
London
Working hours per week
8 - 9
Type of Contract
Casual / Part Time Jobs, Weekend
Salary indication
Between £8.00 and £10.00 Per Hour
Responsible for
Patient queries, office support, answering calls and emails, company projects
Type of Job
Receptionist, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | Receptionist Jobs | Customer Service Jobs | Help Desk Employee | Casual / Part Time Jobs | Weekend | Secondary School | College | University | Other

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