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Cooks Fish and Chip Shop Team Member - Seaview - Haven in Bournemouth

We have 38 Haven holiday parks from Scotland to Cornwall, in stunning locations around the UK coast. For our 2.6 million guests, we’re a real breath of fresh air and we’re passionate about giving them a great time with memories that last a lifetime.

Job description

Cooks Fish and Chip Shop Team Member - Seaview - Haven Do you want a career working for The Times 6th Best Big Company in the UK?

As a Cooks Fish & Chip Shop Team Member I am responsible for:

•Providing an outstanding Fish & Chip Shop experience, ensuring service, quality and  Consistency, within a clean and safe environment catering for all.
•Ensuring all owners and holidaymakers know who to go to, and are given a warm welcome  and a first-class service allowing a true 'escape from urban living' experience.
•Engaging and build relationships with owners on park, actively socialising through  attendance at owners' social occasions and being highly visible and approachable on  park.
•Create and support a 'sense of community' - a real family spirit.
•Recognise dissatisfaction and deal with complaints speedily and with empathy empowering  a problem resolving team, resulting in customer satisfaction and improvement to the  overall guest experience. 
•Ensuring a robust knowledge of all products provided, identifying all secondary spend  opportunities and Bar experience improvements

All our Team Members enjoy a fast paced and high-pressure environment, ensuring that our holiday homes are presented to the highest quality to create the 'home from home' experience our holiday makers have grown to expect.

The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and  progress.

Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.

Extra information

Status
Closed
Location
Bournemouth
Type of Contract
Summer / Holiday Jobs
Profession type
Sport / Adventure
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No

Bournemouth | Sport Jobs | Summer / Holiday Jobs