Contact Centre Cloud Solutions Architect in Manchester

If you’re thinking about moving forward in your career, then join Barclays. You will work as the face of the company as you work with customers to ensure complete customer satisfaction.

Job description

Barclays are hiring for an experienced solutions architect to provide solutions architecture and design for customer contact channels including telephony, webchat, video and supporting services. You would have ideally worked with Cloud based solutions and delivered on E2E Solutions.

If this sounds of interest, please read on!

Experience of migrating from traditional on premise architecture to Cloud based solutions 

        Knowledge of contact centre technologies including inbound and outbound telephony, IVR, webchat, email handling, and voice biometrics and voice analytics is expected

•        Strong experience working with Cloud Tools E.g. AWS
•        Knowledge of Java / Java Enterprise 
•        Competence in the execution of substantial IT delivery programmes from inception through delivery

The Barclays Technology Campus, just outside Manchester, is our transatlantic tech command centre and one of the largest centres for information security in the UK. It’s the vital strategic powerhouse behind our global operations. Radbroke is a place where big ideas become world-leading realities. Where the best talent in the world can build careers full of scope, variety and reward, by creating the technical solutions that meet today’s demands, answer tomorrow’s questions and redefine the future of finance.

Extra information

Type of Contract
Graduate Jobs
Published at
Type of Job
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Manchester | Customer Service Jobs | Graduate Jobs

Apply now

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