Team Member - Night Reception in Cardiff

We are recruiting for a Nights Crew Member here at Zip by Premier Inn! 16 hours a week, £8.66 per hour

 Night Crew Member – Zip by Premier Inn 

At Zip by Premier Inn, World class customer service matters 24/7. Accountable for keeping both our guests and our hotel building safe and secure, you’ll be the guardian of a great night’s sleep. This is a role with big and serious responsibilities. On duty overnight, you’ll take responsibility for everything from inspecting the hotel and making sure entry points are secure, through to checking in late arrivals with a warm welcome. If there’s an incident or a guest has any issue at all, you’ll take care of it. And you’ll make sure the details are logged, so we can all learn from it.

You’ll bring proven experience of being responsible for people’s safety and security. We’ll expect you to demonstrate an understanding of health and safety, and of basic information technology. Comfortable working alone, you are organised yet flexible, calm in a crisis, and good at solving problems. Like all of us, you really care about our customers. You’re committed to your colleagues too, and you’ll work hard for them. Crucially, you always strive to be the best in everything you do.

Each night will be different, and prioritising your tasks is essential. All the tasks that you complete overnight have a huge impact on the guest experience, whether it be setting up breakfast for the following morning, or helping to stock up the housekeeping trolleys each thing you do plays a key part in a smooth hotel operation.

Our guests may Zip in and out, but you’re here for the long run. Our training and development programmes are one of the best, whether your looking to be the next Hotel Manager, or whether you want to move to our restaurant brands, we will have something to ensure we can help you achieve your goal. Benefiting from the best training and development programmes in the industry and, if you work more than 16 hours a week with us, you could also choose to study for an apprenticeship, giving you nationally recognised qualifications that are yours to keep!

Remember, wherever you’re coming from, we will help you get to anywhere you want to go. So, are you ready to work for the UK’s biggest and fastest growing hotel brand?

Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. We are open to flexible working and, where possible, will try to support this.