Junior Client Retentions Executive
Our client is a dynamic new company focused on simplifing business funding. They offer an alternative for small business finance, through raising capital to enable growth and then taking repayments through company card sales - so clients only pay back when they make sales Partnered with a major UK bank who handle all the processing of the advances, they have secured financial backing and now looking to build a team to support their rapid growth plans. This is a permanent graduate position, based in Camden, Central London, paying £25k per annum + bonus (£30k OTE in year 1) The Role: This is an exciting opportunity to join the client retentions team at a Fin-tech Company providing funding to small businesses across the UK. It's a fantastic time to join, we have strong financial back and experiencing rapid growth. Day to day responsibilities of the role Assisting clients with their renewal funding, and generally ensuring that the process runs smoothly and efficiently. Gathering the relevant documents from the client and sending these across to underwriting to assess. Liaising with the underwriting team to prepare offers. Reverting to the client with the agreements and any outstanding points that need to be met prior to funding. Following up with past clients to see if they have any funding requirements at present. Generally developing and managing relationships with current and past clients. The ideal candidate’s personality and qualifications: Educated to graduate level from a Russel Group or similar university Switched-on, motivated and enthusiastic character Someone who enjoys client relations and providing a brilliant customer experience Excellent written and verbal English 6 months to 2 years experience looking after customers *No cover letters, please submit your CV to be considered*
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