Onsite Engineer in London

What are you going to do:

Key responsibilities;

• To provide first and second line technical support
• You will be working on service desk calls both onsite and remotely, therefore hands on experience is required
• Resolution of first and second line incidents within agreed response times
• Connect, setup and check computers and peripherals for normal operation
• Detect, diagnose and resolve computer, peripheral and application errors
• Complete regular checks of equipment Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures
• Always ensure that all new deployments, repairs and fixes are fully tested
• Make sure all requests for support, new projects/purchases or major changes are recorded on the
• Service Desk Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
• Respond to support requests within agreed timeframes, recording detailed diagnostic information and using appropriate knowledgebase/logs to inform diagnosis and resolution

What we offer:

• Competitive salary
• gym membership
• company van
• private health care

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Extra information

Status

Closed

Education Level

College, Secondary School, University, Other

Location

London

Working hours per week

36

Type of Contract

Full Time Jobs

Salary indication

Between £20,000 and £28,000 Per Year

Responsible for

The School IT

Profession type

ICT

Full UK/EU driving license preferred

Yes

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English