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Onsite Engineer in London

We are looking for an Onsite Engineer to provide IT services for a secondary school near Enfield. This is a full time role, 36 hours a week.

What are you going to do:

Key responsibilities;

  • To provide first and second line technical support
  • You will be working on service desk calls both onsite and remotely, therefore hands on experience is required
  • Resolution of first and second line incidents within agreed response times
  • Connect, setup and check computers and peripherals for normal operation
  • Detect, diagnose and resolve computer, peripheral and application errors
  • Complete regular checks of equipment Install new hardware, repair current hardware and reload software on desktops/laptops following release management procedures
  • Always ensure that all new deployments, repairs and fixes are fully tested
  • Make sure all requests for support, new projects/purchases or major changes are recorded on the
  • Service Desk Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
  • Respond to support requests within agreed timeframes, recording detailed diagnostic information and using appropriate knowledgebase/logs to inform diagnosis and resolution

What we offer:

  • Competitive salary
  • gym membership
  • company van
  • private health care

What we ask:

  • No minimum education required
  • Teamwork
  • Problem solving
  • Communication
  • 1 to 2 years

Apply

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Extra information

Status
Closed
Education Level
Secondary School, College, University, Other
Location
London
Working hours per week
36
Type of Contract
Full Time Jobs
Salary indication
Between £20,000 and £28,000 Per Year
Responsible for
The School IT
Type of Job
ICT
Full UK/EU driving license preferred
Yes
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | ICT Jobs | IT Trainee Jobs | Full Time Jobs | Secondary School | College | University | Other

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