The job as Service Desk Agent (m/f/d) at a large IT service provider near Amsterdam Schiphol is full of surprises and you learn something new every day! Our client works with more than 180 experts on innovative IT solutions for customers. Our client is characterized by a reliable and above all human way of working and it is important to them that their employees have growth and development possibilities.
As Service Desk Agent (m/f/d) you mainly deal with the acceptance and registration of incidents. You resolve these incidents as quickly as possible and, if necessary, consult a specialist and/or transfer the incident to a colleague. In this sense, as Service Desk Agent (m/f/d) you support the customers and are responsible for finding a satisfying solution to their inquiries. As a Service Desk Agent (m/f/d) you know how to use a help desk management tool (such as Clientele, SM7 and/or Topdesk), you are solution-oriented and have a keen eye for finding solutions to difficult problems.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
If you have any questions feel free to contact me under l.zorzi@
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