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Cleaning Supervisor Evenings 3hrs in London

Job description

  • Chiswick Park, Chiswick, London W4, UK
  • Part-time
  • Monday Start Time: 18:30
  • Monday End Time: 21:30
  • Tuesday Start Time: 18:30
  • Tuesday End Time: 21:30
  • Wednesday Start Time: 18:30
  • Wednesday End Time: 21:30
  • Thursday Start Time: 18:30
  • Thursday End Time: 21:30
  • Friday Start Time: 18:30
  • Friday End Time: 21:30
  • Saturday Start Time: Not Applicable
  • Saturday End Time: Not Applicable
  • Sunday Start Time: Not Applicable
  • Sunday End Time: Not Applicable

Company Description

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Values:
Delivering the exceptional, every day


Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture – our core values and how we behave:

1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
3. We go the extra mile: whether it’s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
5. Our customers’ business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

Behaviours:

• Knowledge of relevant procedures
• Level of customer Service
• Team Player
• Health and safety awareness and knowledge
• Communication

Job Description

Main Duties

People plans/stakeholders

Partner the Business Directors to implement business specific people strategies including; compensation & benefits, recruitment, engagement and talent & development in line with the Centres of Excellence.

Take the divisional lead to identify key people priorities using people metrics and external influences to create a future focussed people plan to deliver the Business Unit’s OGSP, working in partnership with Centres of Excellence

  • Partner key stakeholders to gain an in-depth knowledge and understanding of the financial and commercial aspects of contracts, contract performance against targets to inform the People Plan priorities.
  • Develop strong working relationships with counterparts in key clients to align people strategies for the benefit of the business unit and the client, increasing client engagement and retention.
  • Ensure identified service levels of delivery across all parts of HR (talent acquisition, learning and development, reward, employee relations) are met and that key performance indicators are put in place and achieved consistent with the principles of continuous improvement.
  • Design professional and commercial people solutions, in the event of escalated cases, providing counsel to the business in terms of the best approach.
  • Work with the wider HR community to ensure people policies, initiatives and procedures are fit for purpose and meet the medium/long term needs of the business.

Organisational design and talent management

  • Partner with the business on organisation design and re-design activity to improve business performance and execute all subsequent actions
  •  Support the business on talent management programs including executive and leadership development, performance management, succession planning and career development.
  • Design effective recruitment and retention strategies, specific to the needs of the business unit and in line with the Centres of Excellence.
  • Work with key stakeholders to forecast, plan and monitor workforce-planning in line with the business strategy and new business opportunities through strategic hires, proactive succession planning and effective talent management
  • Create and retain high performing teams; working with the Centres of Excellence to implement Mitie talent and succession planning initiatives, proposing creative solutions to ensure a pipeline of talent and leadership development.
  • In partnership with the Talent and Leadership Centre of Excellence, create, plan and manage  effective skills development for the business area.
  • Develop high performers and effectively manage talent pipeline by holding bi-annual career reviews with top 5% or top 40 (whichever larger).
  • Proactively manage the implementation of Mitie performance management strategies to underpin the aims of the talent pipeline.

Culture and engagement

  • Drive and embed cultural change and engagement programmes, in conjunction with the Centres of Excellence.
  • Coach, mentor and challenge Business Directors to embed a culture of team effectiveness, promotion of Mitie vision and values and fair and consistent people management.
  • Role model positive Mitie behaviours actively challenge any behaviours which do not promote the one Mitie culture.

Bids and mobilisations

  • Lead the people aspect of commercial contracts for new business and M&A’s for deals worth over £3m or a strategic accounts.
  • Lead, plan and structure the people element of bids and mobilisations, transfers/demobilisations, including presenting to prospective clients and contributing to the bid process and submissions  of tenders worth over £3m or a strategic client, identifying any risks.

Data and analytics

  •  Review and analyse data to identify trends and recommend solutions to improve employee performance, retention, and employee engagement,  presenting patterns and insight to business stakeholders on a weekly basis, along with proposed solutions and action where required.
  •  Actively monitor data on labour costs, employment relations and sickness absence to identify trends, risks and cost saving opportunities and agree relevant action plans with Business Directors.
  • Actively monitor functional training to ensure the business is compliant and take corrective action where required.

 

Qualifications

Knowledge & experience

(Essential)

  •   Experience of managing and driving HR initiatives in a fast-paced, complex environment
  •  Broad experience in all aspects of an HR Business Partnering including reward, employee relations, talent, succession planning, restructuring and leadership
  • Demonstrable commercial and pragmatic approach to human capital solutions
  • Ability to deliver accurate and timely MI to support the provision of analytical strategic HR advice
  • Experience of project management large scale mobilisations and knowledge of TUPE
  •   Facilitate performance management reporting
  • Ability to influence and engage senior stakeholders
  •   High level influencing and communication skills
  • Ability to multi task, work well under pressure and ability to us own initiative.
  •  Good presentation skills both internally and client facing
  •  Ability to travel
  • Clean driving licence

 

 (Desirable)

  • CIPD qualified.
  •  Experience in the use of a range of techniques to support training and development activities, selection and compensation and benefits is required. (Eg: TNA, psychometrics, salary surveys).

Additional Information

Health and Safety responsibilities

  •  Follow Group and company policies and procedures at all times;
  •  Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
  • Use all work equipment and personal PPE properly and in accordance with training received;
  • Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system;

Information Security 

  • Ensure compliance with Mitie's information security procedures in all activities;
  • Proactively identify and report security risks to your manager;
  • Report actual and suspected security incidents;

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

Extra information

Status
Closed
Location
London
Type of Contract
Casual / Part Time Jobs
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No

London | Casual / Part Time Jobs