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Repayments & Community Manager in London

Repayments & Community Manager

4 - 40 hours per week

Job description

Our client is a FinTech company leading a new generation of business investment. They're moving away from traditional banking systems and focusing on connecting innovative businesses with likeminded investors. They believe that finance needs to be fast, fair and flexible to meet today's demands. They are analternative solution to an out-of-date financial system, for private businesses and investors. They allow investors to choose their own investments and invest directly into fast growing, carefully selected ; Businesses choose us to raise funds but also build a network of private investors to help them grow. They provide great investment opportunities, ensuring businesses get access to funds at competitive rates and investors get generous returns on their investments tax-free via the Innovative Finance ISA. Repayments and Community Manager This is an exciting opportunity to be involved in a fast-paced, growing FinTech start-up. This is an FCA regulated FinTech platform for entrepreneurs. Successfully trading for 5 years and have now facilitated investment capital into more than 500 entrepreneurs from a community of 12,000 high net worth investors. Planning significant expansion this year through an initial series A investment round and are looking to build a dedicated team to help the business scale into a very large international financial service company. The role will be both interesting and rewarding, offering the right person a chance to work closely with some great brands and businesses in addition to providing them the opportunity to learn and develop within this new innovative finance sector As a member of the Risk and Operations Team your growth potential will be significantly larger than working in a larger more established FinTech business with the opportunity of share options and generous renumeration with regular reviews and on the job training. Core responsibilities Working closely with the entrepreneurs to monitor and process repayments from the businesses using our sophisticated repayment technology to manage repayments back to investors. To work closely with entrepreneurs who fall into early stage arrears 1 – 90 days to make arrangements, re structure loans and bring back in line. To work with our 3rd party recovery agents to manage severely distressed loans and manage the legal recovery process. To ensure that the system loan statuses are kept in line with the actual status of loans and manage alerts to the community, providing status updates on the campaign pages for the community. To response to investor recovery questions which are posted on the platform campaign pages. To manage the investor community queries through delivering world class customer support with a view to increase liquidity on the platform. To manage the ISA transfer in and ISA transfer out process for investors To understand and help develop the credit risk and review process through analysis of reasons that loans become distressed while suggesting solutions to avoid happening again. To be part of the fraud and security team to monitor and develop systems for reducing losses due to fraud on the platform. Compliance reporting of all arrears on the platform, KPIs: Recovery rate, Investor Satisfaction and New Liquidity. Developing and innovating the recovery process such as integration of other technology platforms to maximise the automation of recoveries and user experience for the investor community. Experience and skills Interest in digital technologies and finance Excellent in building and maintaining strong business relationships Highly organised, motivated and ambitious Looking for a quick progressing career path Willingness to join a young but highly experienced team working, in a rapidly growing sector Both creative and analytical thinker Works well in high-pressure environments Good understanding of MS Office tools Good team player Work hours: 40 hours per week Salary: £24K + potential bonuses and share ;

Extra information

Status
Closed
Education Level
Other
Location
London
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Profession type
Sales
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | Sales Jobs | Casual / Part Time Jobs | Other