Senior Customer Service Advisor
About Our Client Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you're making a real difference, this role could be for you. Job Responsibilities: You'll be an essential contact for our customers, providing expert advice on the products and services that will support them through some of the most important moments of their lives. Log customer complaints to resolution. You will explore customers lives and ensure correct outcome is reached. You'll be encouraged to grow in your role, and work in new innovative ways - and you can expect the training, development and digital skills you need to deliver the excellence our customers expect. You will build relationships across the local community to ensure needs are met. Deepening customer relationships to help grow the business Where will you be working? With over 1,700 employees, or client offers many facilities including a discounted gym, the convenience of an ATM and even a Personal Banker who visits regularly to assist all employees with their banking. Everything is shaped by our values of Respect, Integrity, Service, Excellence and Stewardship. Your success is not just about what you achieve, but about how you achieve it. Apply today and make a real difference to support the customers of the future. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
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