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Operations and Customer Support

A world-first for aggregating all your financial products into a single portal that allows you to interact with any of your financial products in the world. We are headquartered in London and have offices in Amsterdam, Paris, and all our technology is built by our development team in Mumbai, India. We're now looking for solution-oriented team members that are eager to join our Customer Support team and be a part of an exciting journey.

What are you going to do:

What we are looking from the team member?

  • You must be a recent graduate
  • You must be energetic and customer-oriented and love finding solutions to the problem
  • A positive can-do attitude
  • Critical thinking would be incredibly helpful.
  • Must be able to work under pressure, can handling a fast pace working environment
  • You must be someone thinking about growing with the company and keen on taking additional responsibilities
  • You love tech and ready to join an innovative tech company
  • You must be someone always looking to learn and develop new skills and at the same time happy to teach others what you are good at!
  • Any prior experience in a customer service related role will be an added bonus! 

If this is something you are interested in, we would love to have you on board our team.

Please Note: We are based in Blackfriars, central London however, you will be required to work from home for the foreseeable future.

What we offer:

  • Competitive salary
  • Flexible working place
  • Work from home opportunities

What we ask:

  • You should be registered as a university student
  • Communication
  • No experience required
  • Enthusiastically support our values and mission
  • Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possible
  • Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as needed
  • Identify, research, and resolve customer issues with minimum supervision
  • Actively promote teamwork, leading by example and taking the initiative to assist other
  • Complete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team members
  • Be able to work with product and tech team when required

Apply

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Extra information

Status
Closed
Education Level
University
Location
London
Working hours per week
40
Type of Contract
Graduate Jobs, Full Time Jobs
Salary indication
Between £18,000 and £23,000 Per Year
Responsible for
Customer Support
Type of Job
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | Customer Service Jobs | Help Desk Employee | Graduate Jobs | Full Time Jobs | University

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