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Job Title: Head of Financial Crime, Business Banking
Reports to: Head of Business Banking Client Operations
Primary Location: 1 Churchill Place, London
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.
Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities, which we serve, with access to a prosperous future.
The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: to help people achieve their ambitions, in the right way.
About Business Banking
Business Banking is a leader in its space, working with companies with an annual turnover less than GBP6.5m and in key segments such as Agriculture, to achieve their business ambitions and offer expert industry insight across various industry sectors.
In Business Banking, we seek to understand our clients’ business objectives, opportunities and challenges, and work with them to achieve their business ambitions. The vision of the team is to be the leading business bank in the UK in terms of client satisfaction, by delivering a proposition built upon deep client relationships supported by market leading digital processes.
Business Banking is a strategically critical business unit for Barclays UK, generating over £1bn. It is also crucial to the UK economy – supporting over 100k start-up businesses per year, providing c. 20% of all SME lending in the UK and with a market leading client base of circa 1 million small business and community accounts.
About Business
Banking Client Operations
The
department provides oversight and management of the Financial Crime and Fraud
risks present along the end to end client lifecycle, on-boarding through to
exit. Key responsibilities are achieved through:
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
We are an equal opportunity employer and we are opposed to discrimination on any grounds.
Overall purpose of role
The role holder supports the Head of Business Banking Client Operations in ensuring that Business Banking effectively manages its financial crime risks, covering money laundering, terrorist financing, sanctions, bribery and corruption and tax evasion. In doing so, the role holder protects the Bank, its customers and its employees, as well as society at large, from the negative effects of financial crime.
Key Accountabilities
The role holder will be required to form and maintain strong relationships with colleagues in Business Operational Controls, Financial Crime Business Oversight Compliance, Chief Controls Office and Barclays Service Company leaders and others, primarily at a Director and Managing Director level. The role holder will need the skills to educate business stakeholders as to the importance of financial crime risk management and support them in their roles that enable this; they will need to influence and educate other stakeholders as to the needs of Business Banking and its customers; and they will need to provide direction and oversight to operational stakeholders and service providers, including significant operational teams. An ability to challenge constructively will be key.
The role requires strong communication skills and the ability to negotiate with a high level of discretion (both internally & externally). The negotiations undertaken will involve both internal and external parties such as government bodies and regulators. The ability to interact with senior individuals across the business including Financial Crime, CCO and BIA will be essential.
The role holder will need to provide leadership to the various teams in the Business responsible for monitoring and delivering Business Banking financial crime obligations.
Decision-making and Problem Solving
The role holder will need to demonstrate well-developed evaluative judgement and analytical skills in taking complex and critical decisions in relation to Financial Crime and Fraud. A key element will be taking risk-based decisions that effectively balance financial crime risks and protecting society from crime, against wider business objectives and customer experience. This will require sound judgement, an ability and willingness to seek and reflect on the views of others, recognising where escalation is required and taking well-reasoned decisions that can be defended to our regulators. The consequences of poor decisions may be significant to both Barclays, our colleagues, shareholders and wider stakeholders.
The role requires strong analytical skills and sound evaluative judgement based on the analysis of a diverse range of internal and external sources including procedures and policies to be able to provide appropriate guidance to senior management on Financial Crime.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Person Specification
Senior Director with significant Financial Crime experience. Expertise and comprehensive knowledge of Financial Crime, both running BAU teams and leading significant transformation in the business to drive critical enhancements and drive a control culture across the Business. Knowledge of Business Banking products and business also preferred.
Essential Skills/Basic Qualifications:
Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.
Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees
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