12 - 16 hours per week
Between £9.00 and £10.00 Per Hour
What are you going to do:
Key Tasks
- To assist and support residents in all key areas (e.g. health, leisure, budgeting, personal safety, community involvement, life skills, training, education and employment) with the aim of increasing their independence.
- Support residents to access, and engage with, community services.
- To manage caseloads effectively.
- To produce, in discussion with residents, a personalised needs assessment, risk assessment/management plan and support plan.
- To immediately record all support sessions on the approved paperwork.
- To ensure that appropriate, accurate and up to date records are kept in respect of the residents, including support notes and contact sheets.
- To monitor and review risk management and support plans on a quarterly basis making recommendations as appropriate.
- To alert the Line Manager to potentially serious residents issues including Safeguarding alerts, complaints and incidents.
- To assist residents to fulfil their responsibilities within the licence agreement, as far as possible by advising/liaising with the landlord, ensuring that the resident’s dignity is respected.
- To facilitate the participation of residents in decision making about themselves and the running of their home including facilitating regular Residents Meetings.
- To assist residents to prepare for independent living through the implementation of the Tenancy Ready Programme.
- To comply at all times with the organisation’s Code of Conduct together with its policies and procedures with regard to the maintenance of a professional relationship between staff and residents.
- To liaise with external agencies regarding residents’ welfare e.g. Housing Benefits, Social Care & Health professionals, Probation Service etc. Ensuring that documentation is completed accurately, in full and in a timely manner.
- To work as part of a team and respond to emergencies as necessary.
- To comply with Consult and Solve’s Health & Safety procedures; to support the Management Team in the promotion of a safety culture which is understood and adopted by both staff and residents.
What we offer:
- PPE provided to assist safeguarding against Covid19
- Small but effective team
- Training provided
What we ask:
- You should be registered as a college student
- Communication
- Problem solving
- No experience required
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Extra information
General Duties :
- To attend supervision with the Housing and Support Manager on a regular basis.
- To work flexibly as directed by the Management Team, including some evening work as necessary.
- To attend Team Meetings, Case Reviews and other meetings as necessary and directed.
- To ensure that confidentiality of information is maintained at all times in line with the organisation’s Data Protection and Security of Information policy and procedures.
- To prepare reports for managers as necessary and as directed.
- To maintain an awareness of current instructions circulated at staff meetings, via the Management Team or via written information from your Line Manager.
- To work within a framework of equality of opportunity.
- Arrange and participate in internal and external training as appropriate.
- Take such steps as are necessary and practical to ensure the Health & Safety of him/herself and others affected by his/her work.
- Any other duties that may be required within the post-holder’s capability including temporary cover during staff leave or sickness.
Special Instructions
- The post-holder must be able to work on their on initiative, as this post is self-administering and requires lone working.
- The post-holder is required to travel to properties across Birmingham and so must hold a valid driving license and have access to a suitable vehicle. Or be willing to travel to different properties using public transport.
- Polish speaking candidates would be advantageous as we have a number of Polish residents requiring Support
Communications and Working Relationships
-
Externally : appropriate agencies, including referral agencies, registered social landlords, probation service, social care and health professionals, specialist support providers.
-
Internally : Management Team, members of staff and clients.
- Status
- Closed
- Education Level
- College
- Location
- Birmingham
- Working hours per week
- 12 - 16
- Type of Contract
- Casual / Part Time Jobs
- Salary indication
-
Between £9.00 and £10.00 Per Hour
- Responsible for
- Providing Support to Residents in our Hostels
- Profession type
- Advice, Counselling and Social Services
- Full UK/EU driving license preferred
- Yes
- Car Preferred
- Yes
- Must be eligible to work in the EU
- Yes
- Cover Letter Required
- Yes
- Languages
- English
Birmingham | Advice Jobs | Counselling Jobs | Casual / Part Time Jobs | College
