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Customer Service Practitioner Apprentice - COVID-19 in Gloucester

Job description

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have recently been awarded an improved CQC rating of Good and are proud of what we’ve achieved. We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.

Would you like to start an exciting career in the NHS, learning new skills and how to

manage order enquiries, process Purchase Orders and price check products on behalf on

Gloucestershire NHS?

Why not apply for our fantastic opportunity which enables you to gain experience whilst

achieving a nationally recognised apprenticeship qualification?

 

 

Job Title: Customer Service Practitioner Apprentice

Hours: 37.5 hours per week

Salary: GHNHSFT Apprentice Terms and Conditions

£10,132 per hour £5.18 per hour (Fixed Term for 15 months)

Department/Area: Gloucestershire Procurement Shared Service

Accountable to: Band 5 – eProcurement and Purchasing Team Leader Specialist

Location: Victoria Warehouse, The Docks, Gloucester

 

An excellent opportunity has arisen for two well organised and committed individuals to be a customer service practitioner apprentice within Gloucestershire Hospitals NHS Foundation Trust.

 

The apprentices will complete a Level 2 Customer Service Practitioner apprenticeship with Adult Education Gloucestershire whilst gaining valuable customer service, administration and purchasing experience in the Procurement Department providing services to local healthcare organisations.

 

This apprenticeship vacancy would be suitable for a school leaver or someone who would like a change in career who has an interest in customer service in the specialist area of procurement, purchasing of goods and services.

 

The apprentices will be managed by a Band 5 – eProcurement and Purchasing Team Leader and be supported to carry out activities including:

 

  • The ordering of Goods, Services and Works

  • Processing enquiries received from Customers and Suppliers

  • Obtaining prices and quotations

  • Processing of orders compliant with the Trusts’ Standing Financial Instructions, Procurement Policy and current legislation

  • Supporting low value tender exercises

 

The apprentices will be expected to be professional, treat everyone with kindness and respect, and have the confidence to communicate with staff at all levels within Gloucestershire Hospitals NHS Foundation Trust, other Trusts and external suppliers / customers.

 

The maximum working week is 37.5 hours per week; this includes a daily unpaid break of 30 minutes.

 

The young person will have a break every 4.5 hours worked; there is no weekend working.

 

For further information please contact Ivan Rolfe, Senior Procurement Manager on 0300 422 2767 or Becki Clapton, Apprenticeships and Careers Team Coordinator on 0300 422 6336.

 

The closing date for applications is: 23rd August 2020

Interview date: Thursday 10th September 2020

 

For more details of the role and requirements of the apprenticeship, please see Job Description attached.

 

‘Our Trust uses a values based recruitment (VBR) approach, to ensure that we recruit the best employees with the right skills and values to support effective team working in order to deliver excellent patient care and experience’



Extra information

Status
Closed
Location
Gloucester
Type of Contract
Placements
Profession type
Health / Medical
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No

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