When you work for Care UK, you join UK’s leading care providers. Whatever the role, no two days will be the same and full training will be provided in a welcoming environment.
You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
At Pinetum we'll lay on a warm welcome for residents, friends and family.
Pinetum is a modern and comfortable purpose-built home located within the grounds of the Countess of Chester Hospital. We provide nursing, residential, respite and day care for older people, including individuals who are living with early stages of Alzheimer’s or other forms of dementia. We also offer specialist care for adults with complex care needs such as brain and spinal injury.
Our team enjoys getting to know each person as an individual and creating personalised care plans that encourage people to live as independently and actively as possible. In our complex care suite, our highly skilled nursing, therapy and care teams provide around-the-clock intensive care and support patients to lead fulfilling lives.
As well as residential care, we provide flexible care for older people who need some additional support during the daytime. We treat residents and day guests as family members and always aim to go that extra mile, for example by arranging special experiences and outings. And the home has a very friendly and sociable atmosphere – we always have a big welcome waiting for families, friends and any other visitors.
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