We offer a fantastic benefits package with competitive pay rates with annual increases, annual leave of 27 days increasing to 33 days after 10 years, access to the NHS Pension Scheme to which you and the Trust contribute. Our Medical workforce has separate arrangements. Alongside this there are extensive training development opportunities with paid mandatory training, support for flexible working and access to an On-site Ofsted graded ‘Outstanding’ Nursery. We promote a healthy work life balance, provide an Occupational Health Service to support you at work and have a number of NHS discounts available either directly through ourselves or online through NHS Discounts. As part of our recruitment process we can tell you more about our benefits package and you will see that we offer everything you would expect and more!
The Royal Devon and Exeter NHS Foundation Trust (RD&E) provides Acute and Community services across Exeter and East Devon serving a population of more than 450,000 people. In our latest CQC full inspection of our services, the RD&E received an overall rating of “good”. We were rated as “outstanding” for our Emergency and Critical Care services, and for Caring Trustwide.
The Royal Devon & Exeter NHS Foundation Trust has been ranked as the joint best performing non-specialist Trust in the country for overall patient experience of care in the 2016 Care Quality Commission (CQC) Adult Inpatient Survey.
The main hospital site is in the historical Cathedral city of Exeter that has abundant family amenities and beautiful surrounding countryside. It is situated in the middle of the South West Region with easy access to the countryside and coast of Devon and Cornwall. It is well served by rail, road and air links. Good educational facilities such as the University of Exeter and good Ofsted rated schools are available locally. Our Community sites are equally well positioned and are a good place to work.
Enjoy a good quality of life in the South West and be part of our caring workforce.
The IT Infrastructure Delivery Department is offering a 24 month Level 3 Infrastructure Technician Apprenticeship. The IT Service Desk is a small team providing first line support for IMT services to a number of Healthcare organisations across Devon. The successful applicant will work at all times under the supervision of a qualified/experiences member of staff and provide first line support to clients on all matters relating to IT provision. Examples of the daily responsibilities include:
Eliciting information from clients in a succinct manner.
Recording any work requests accurately in our bespoke Service Desk application.
Fixing certain issue reported by clients during their initial contact.
Creating and managing Active Directory objects.
Liaising with both internal and third party support teams.
The ideal candidate is someone who:
Is punctual and reliable.
Is a good team player.
Possess effective verbal and written communication skills.
Has a positive “can do” attitude.
Has a strong desire to provide first line IT support.
The successful applicant will undertake an 18-24 month Level 3 Infrastructure Technician Apprenticeship. You will work towards the following modules:
Networking and Architecture
Mobile and Operating Systems
Cloud Services
Coding and Logic
Business Processes
Functional skills in IT, English and maths (if required)
Successful completion of the Apprenticeship will provide you with the required skill set to apply for future internal and external vacancies.
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