The Fragrance Shop, the UK’s leading Independent Fragrance retailer are now recruiting for a Group IT Support Technician to join the IT team. Being the central point of contact for all technical related incidents and service requests, this dynamic, ever changing and fast paced role will provide first class IT support either over the phone, through email, in person (Internal customers) and self-service. The main focus of this role will be to provide infrastructure support across the Group which includes The Fragrance Shop (TFS) and Per-scent (PS), continually assisting in resolving support requests, as well as meeting customer satisfaction and service delivery demands, across both Head Offices and a portfolio consisting of 193 nationwide sto
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