You will be responsible for: Work with internal stakeholders to join our internal systems together to allow the business to automate processes for the benefit of our internal and external customers. Work alongside our Service Desk Lead to build out the capability of our ServiceNow implementation to deliver customer information through this portal and drive automation. Work with our vendors and partners to link systems to their platforms by data manipulation and API to drive automation and data standards. Understand business process and think innovatively to establish where technology and reduce risk to a process and ensure quality Work with third parties to deliver a business platform that allows scale and deliver services and information t
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