My client, a leading company based in Stevenage are currently recruiting for a Technical Support Advisor on a permanent contract. Your role will involve - Providing helpdesk telephone support via remote software Dealing with incoming calls, electronic ticketing and emails on technical problems and queries Logging details of incoming calls and emails received, passing on feedback to relevant departments Extending and updating knowledge of products, technical specifications of product range and app Provide or assist customer demonstrations and installations Attend client meetings, company events and exhibitions as a representative when necessary Support in Repairs, Training and Sample testing when necessary Visiting clients and sites to provi
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