Senior Business Analyst in Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF

Agile / Business Analysis / Requirements / Process / BCS / Change / Transformation

At Pets at Home Group we’re developing technology to transform pet care. Join us and work on amazing projects that will help shape, build and deliver our next-generation holistic pet care service. By joining us you’ll create new ways to support pets and their owners to live happier lives together.

As a Senior Business Analyst, you’ll be a critical member of the Change team, at the heart of making things happen – on time, on budget and on spec, You’ll contribute to the delivery of robust business change and the realisation of measurable business benefits

Our goal is a fully personalised customer experience that integrates pet care across store, multi-channel and vets to deliver seamless service. For you, that means working closely with Business Partners and Architects to assist identification of key areas for change and qualifying that value of change. You’ll undertake analysis across our diverse portfolio of 400+ stores and 460 vet practices, specialist referral hospitals and distribution centres around the UK. The ambition, scale and variety of our work sets us apart, and we’re backed by unprecedented investment.

You’ll have a strong track-record of Business Analysis in a change/technology environment, including a proven ability to understand and document complex business processes and requirements.

With clear leadership capabilities, you’ll be ready to manage, motivate and mentor others, as well as to collaborate across disciplines. You’ll also have the communication and influencing skills to manage relationships with both colleagues and external contacts. You’re likely to have a professional qualification such as BCS or ISEB.

Far more than a retailer, Pets at Home Group is the UK’s leading pet care specialist, fulfilling every possible pet and owner need, from food and accessories to and vet services. Since 1991, we’ve been building a business around pets and their owners and we’ve set our sights on becoming the best pet care business in the world. Join us now and you can be part of that journey, developing your future as we develop ours. This is a place where you can take pride and passion in your work within an inspiring, professional team that’s focused on supporting pets and their owners to live happier lives together.

We’re driven by the wellbeing of pets and we make sure we look after our people too. We depend on your commitment and innovation, and reward it with competitive pay and comprehensive benefits. Together we’ll create the future of pet care.