Fulfilment Operations Manager - Delivery in London

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• Share Schemes – Join ‘Buy As You Earn’ and ‘Save As You Earn’ after 3 months service
• Colleague Clubcard (including a 2nd card for a family member) after 3 months service
• Colleague Discounts:
• 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
• 10% off One Stop
• 10% off pay monthly & SIM only deals with Tesco Mobile
• 20% off all F&F purchases
• 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
• 25% off Tesco Café
• 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
• 50% off health checks at Tesco Pharmacy
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
• Cycle to work scheme
• Uniform provided

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Financial wellness - Tesco has partnered with experts to help you make the most of your money

Get involved in a range of fundraising activities with our long-term charity partners

As a Fulfilment Operations Manager in our UFC you will be accountable for the culture and success of the operation, putting colleagues and customers at the heart of all decisions and balancing ownership of change plans, cost efficiencies, legal compliance and iconic service.

• Becoming a manager in a Tesco store gives you a driving role in Serving Britain’s Shoppers a Little Better Every day.
• As a Lead Manager you will have your own management team to guide and will be the most senior manager in the UFC, reporting to the store manager, responsible for ensuring the best possible service for our colleagues and customers.
• Holding Managers accountable for the ‘what’ and 'how’ of their objectives
• It’s a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.
• Leading a safety culture and compliance to the operating model
• You’ll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.  You’ll get to grow your own team – by spotting talent and giving them the feedback and support they need to be their best.
• We’ll look to you to maximise the throughput of the automation, whilst making sure everything is safe and compliant, and everyone’s in the right place at the right time.
• Leading the overall finance and Key Performance Indicators for my teams
• This role is what management should be: out of the office and leading from the front – on the store floor with your colleagues and customers.

• Strong business acumen with the ability to drill into data and understand how the operation works
• A driven and keen attitude to learn new skills as well as thriving whilst working in a supportive team
• The ability to adapt to working in a fast-paced ever-evolving environment
• Great communication skills with colleagues, and the ability to share and encourage new ideas and best practice
• Be warm and welcoming, taking time to recognise and listen to others
• A track record of building a strong team spirit and a network of relationships that stretches beyond the UFC
• A keen eye for the detail of the operation with the capability to step back and see the bigger picture. 

Our best and most inspiring leaders have a natural ability to:

• Look ahead and seize opportunities
• Acting quickly to do what’s right for colleagues and customers
• Thriving on change and leading people through it together
• Knowing how to be at your best – and exceeding expectations

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Working in an Urban Fulfilment Centre

The world of retail is changing, with more customers than ever choosing online delivery. Our Urban Fulfilment Centres (UFC's) are the newest part of our retail operation. They’re fast-paced, fast-growing and at the cutting edge of technology – just the place for you to get on.