Customer Service Advisor - Full Time Permanent£18,137.60 per annum Central Sheffield locationThis client have grown from 1 site to the 3 in the last year so it's a fantastic time to join will potential of growth and progression! We are currently recruiting for an Outsourcing Client based in Sheffield on one of their campaigns for a national company. You will be responding to customer queries both over the phone as well as on social media & emails to ensure you have delivered a consistent high level of service. We are looking to speak to candidates with experience within the gas and electric sector. Rate of pay:£18,137.60 per annumHours of work: Monday to Friday: Either 9am-6pm or 10am-7pmWhat will you be doing?Dealing with inbound calls fro
Customer Service Advisor - Full Time Permanent£18,137.60 per annum Central Sheffield locationThis client have grown from 1 site to the 3 in the last year so it's a fantastic time to join will potential of growth and progression! We are currently recruiting for an Outsourcing Client based in Sheffield on one of their campaigns for a national company. You will be responding to customer queries both over the phone as well as on social media & emails to ensure you have delivered a consistent high level of service. We are looking to speak to candidates with experience within the gas and electric sector. Rate of pay:£18,137.60 per annumHours of work: Monday to Friday: Either 9am-6pm or 10am-7pmWhat will you be doing?Dealing with inbound calls from new and existing customersResolving queries on customer accounts Providing support over the phoneOvercoming objections with the customerProviding excellent customer service at all timesAiming to for first time resolution on all callsWorking in a fast paced environmentHandling customer queries and complaints What are we looking for?Previous contact centre experience - ideally from a gas or electric background Strong written and verbal communicationMotivation and determinationProfessionalPositive and confident individualAbility to build rapport This is a fantastic opportunity on a permanent basis for a growing company, if you want to get yourself a new role sorted ASAP then please APPLY NOW and we'll be in touch for a chat! Cordant people are acting as an equal opportunities employment agency in relation to this vacancy.Cordant Group is an equal opportunities employer
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