Customer Service Advisor in Sheffield

Job description

Customer Service Advisor

You will join us as a Customer Service Advisor, where you will be taking calls from existing customers in regards to their gas and electric. You will be dealing with enquiries/queries and complaints.

Customer Service Advisor Responsibilities:

- Working within a lively contact centre, having great conversations with our customers
- By delivering excellent customer service you will expected to provide a world class service for the customer
- Using a consultative approach to resolve customer issues
- Listening and understanding our customers to ensure we deliver a tailored solution
- Working as part of a team to add value to our business
- Striving to achieve your personal best through quality targets

Customer Service Advisor Requirements:

- You must be a self-motivated, resilient individual, who can adapt within a fast paced environment
- You will need to be able to evidence 100% commitment to the role
- Must have utilities experience (Gas, Electricity etc).

About CC33 FS Limited:

CC33 is a full-service contact centre built on innovative thinking. Based in South Yorkshire, we provide cost-effective bespoke services to over 30 blue-chip clients across the region and beyond.

Location: Sheffield, South Yorkshire

Job type: Full Time, Permanent, 40 hours per week

Salary: £18,137 per annum

Benefits: Pension scheme, Team and individual awards, Progression opportunities and many more!

You may have experience of the following: Customer Service Advisor, Inbound Customer Advisor, Customer Service Representative, Customer Service Executive, Customer Service Officer, Call Centre, Contact Centre, Call Centre Operative, Contact Centre Operative, Administrator, Admin, etc.

Ref: 94972

Extra information

Status

Closed

Education Level

Other

Location

Sheffield

Working hours per week

4 - 40

Type of Contract

Full Time Jobs

Profession type

Training

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English