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Client Account Support - Internship/Placement

A chance for undergraduate students to develop their career path, achieve their goals and take their first steps in a full-time working environment. Our 12-month placement scheme is ideal for those on a sandwich course, and carries all the benefits of permanent employment. You’ll learn about our group as a whole, receive regular training, and be provided with accommodation. Successful placement students also have the opportunity to become permanent members of staff after completing their studies. Through a structured programme the SilverDoor Academy provides a solid stepping stone to a prosperous career.

35 - 37 hours per week
Between £13,000 and £19,000 Per Year

What are you going to do:

Client Account Support

As Client Account Support, you will harness personality, commercial acumen and people skills to convert new customer enquiries and secure, develop and grow existing clients. Embracing our team values of positivity, determination and outstanding customer service, you will source the best accommodation and negotiate competitive rates while also maintaining and building relationships with our network of international property partners.

Your role


You will work in Account Management – the largest and liveliest team at SilverDoor Apartments – to manage client accommodation requests over the telephone and via email, providing an efficient and thorough personalised service which caters to our clients’ needs. The clients handled by the Account Management team are predominantly large companies who send employees on business trips around the world. Ensuring these clients are impressed by the quality of our service will be a vital aspect of your role. You will be given opportunities to visit properties and attend events with our partners and clients, and over time you will progress to developing new clients of your own.

The ideal attributes; 

  • Self-motivated and results driven
  • Good problem solving skills
  • An engaging personality
  • Excellent numeracy skill
  • Consistency and attention to detail

What we offer:

  • A fantastic work environment
  • Networking Opportunities
  • Autonomous,Motivating Company Culture
  • Valuable Industry Experience
  • Paid Placement
  • Ongoing training and support
  • Mentoring as you'll be reporting to the head of operations
  • Opportunity to further develop key employability skills
  • Real Responsibility from day one
  • Listed in the Sunday Times 100 Best Small Companies to work for
  • Opportunities to visit properties and attend events with our partners and clients
  • Breakout spaces provided for you to enjoy time with your colleagues, such as a recreation room where you’ll find a pool table, darts, air hockey table and table football.
  • You can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy – including the famous SilverDoor Christmas Party: a lavish celebration held at a top venue.

What we ask:

  • You should be registered as a university student
  • Great people skills and an excellent telephone manner
  • Confident, friendly and hardworking

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Who we are


We are the world’s leading provider of corporate serviced apartments. Working directly with over 1,500 property operators, we provide our clients and customers with the largest collection of serviced apartments in the world with over 200,000 apartments in over 980 cities across 97 countries.
As a company we operate across five offices in London, Lancaster, Denver, Singapore and Hyderabad and place great value on each member of our team, referred to affectionately as our ‘SilverDoorians’.
Having been listed in the Sunday Times 100 Best Small Companies to work for, we make sure our people are rewarded for their hard work and look forward to coming to work each day.


Start date: Wednesday 1st September 2021

Status
Closed
Education Level
University
Location
South London, North London, East London, West London, City of London, Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside
Working hours per week
35 - 37
Type of Contract
Internships, Placements
Salary indication
Between £13,000 and £19,000 Per Year
Responsible for
Responsible for building and maintaining good relationships with clients.
Profession type
Advertising / Marketing / PR , Management
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
Yes
Languages
English

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