The Groom Room at Pets at Home is looking for Apprentice Groomers to join our quickly expending Groom Room business.
Contracted Hours: 39
Contract Type: Permanent
Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF
Role: Systems Administrator
Location: Remote Working with required travel to Handforth Support Office
At Pets at Home, we want our digital teams to evolve the way we do business and shape the future of pet care.
Joining our team means you’ll play a crucial role in advancing our digital capabilities and building a brand-new customer experience. We want to excel in digital, and, as we’re working at scale, we’re backing our teams with considerable investment.
We’re also putting pets and their owners at the heart of our digital transformation. As we bring our stores, vets, groom rooms and specialist hospitals together into a holistic ecosystem of pet care, we’ll give customers a seamless, multi-channel experience that meets their individual needs at every stage.
About your role
As Systems Administrator, you will be accountable for being the primary point of contact within Pets at Home for the One Stock order management system and other systems. You will be responsible for ensuring that the system has up to date configuration, and is fully operational.
You will monitor email alerts from One Stock and raise incident tickets ensuring these are assigned to the correct area, monitor open issues relating to One Stock to ensure they are resolved in a timely manner and monitor the One Stock Status page for outages and raise tickets as applicable.
You will be responsible for system configuration - managing store details (e.g opening times, click and collect eligibility), stock management and bank holiday management. You will also be responsible for release testing and will perform testing of the One Stock functionality to confirm any functional changes and no defects have been introduced to support any maintenance or project releases.
About your experience
Key experience required includes:
About our purpose
There are all kinds of personal and professional benefits to being part of our digital team, but it’s also worth remembering that everything we do has a sense of purpose. We’re not just here to sell food or treats, we want to help pets and their owners live happier, healthier lives together. When you make a project a success, there’s a pet and their owner at the other end who are benefitting from your efforts.
Organisation: Pets at Home
Date Posted: 05-02-2021
Expiry Date: 01-05-2021
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