Customer Service Advisor – Part Time Evenings 6 month contract
What we’re looking for:• A genuine interest in our customers, and the ability to take personal responsibility for providing great customer experiences• The ability to make authoritative banking decisions that always put our customers first• Excellent communication and influencing skills, and a collaborative, team-based approach to work • A good understanding of creative problem solving, and the confidence to take the initiative to permanently resolve potential issues
Skills that will help you in the role:• Experience of dealing with complex customer queries • Excellent verbal and written communication skills• Experience of operating in a customer-facing or telephony role where service is paramount
Where will you be working?With over 1,700 employees, our Flagship Site, Doxford Park, offers many facilities including a discounted gym, the convenience of an ATM and even a Personal Banker who visits regularly to assist all employees with their banking.
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