Junior eCommerce Manager in Hemel Hempstead

Junior eCommerce Manager

Job description

YOUR ROLE

  • Strong data analysis to provide shopper insights to cascade into wider organisation
  • Delivering internal KPIs for the UK/Ireland for internal online system (E-shop)
  • Develop on site engagement (KPIs – dwell time, bounce rate, no of pages visited)
  • Drive conversion and average order value
  • Monitor traffic and identify constant improvements to front end to maximise on site conversion
  • Ensure site is operational on day to day basis and reduce down time via careful management / liaison with the regional team
  • Utilise system data to shape business thinking and go-to market strategy.
  • Managing across sales channels to ensure continued growth in online customer base
  • Creating, aligning and executing marketing plans on the business E-shop
  • Manage system administration – customer onboarding, product availability and promotion creation
  • Ensuring Henkel Beauty Care Professional‘s online profile and presence is competitive in the market
  • Lead and guide all customers with online media, merchandising and assortment strategy
  • Provide visibility of competitor activity
  • Customer debt management
  • YOUR SKILLS

  • Degree level education preferred
  • Beauty care experience preferred
  • Technical knowledge and experience of website management
  • In depth understanding of the online customer journey for retailers and pureplayers
  • Working knowledge of digital tools like SEM, SEO, interactive ads, mobile web, etc.
  • Overall understanding of sales process
  • Strong understanding of how to drive profitability and brand performance online
  • Strong prioritisation skills are necessary as multi-tasking is key within this role
  • A strategic thinker, with strengths in planning and forecasting
  • Fully experienced in all aspects of P & L management
  • Excellent vertical communicator & influencer with strong negotiation and presentation skills
  • Dynamic and self-motivated
  • Flexible approach to customer visits & business travel
  • Henkel embraces and supports flexible working and we are therefore open to consider any specific requests. Please talk to us during the interview process so we fully understand your needs.

    Extra information

    Status
    Open
    Education Level
    Other
    Location
    Hemel Hempstead
    Working hours per week
    4 - 40
    Type of Contract
    Full Time Jobs
    Published at
    12-01-2021
    Profession Sub-category
    Customer Service
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No
    Languages
    English

    Hemel Hempstead | Customer Service Jobs | Full Time Jobs | Other

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