Job description
YOUR ROLE
Strong data analysis to provide shopper insights to cascade into wider organisation Delivering internal KPIs for the UK/Ireland for internal online system (E-shop) Develop on site engagement (KPIs – dwell time, bounce rate, no of pages visited) Drive conversion and average order value
Monitor traffic and identify constant improvements to front end to maximise on site conversion
Ensure site is operational on day to day basis and reduce down time via careful management / liaison with the regional team
Utilise system data to shape business thinking and go-to market strategy.
Managing across sales channels to ensure continued growth in online customer base
Creating, aligning and executing marketing plans on the business E-shop
Manage system administration – customer onboarding, product availability and promotion creation
Ensuring Henkel Beauty Care Professional‘s online profile and presence is competitive in the market
Lead and guide all customers with online media, merchandising and assortment strategy
Provide visibility of competitor activity
Customer debt management
YOUR SKILLS
Degree level education preferred
Beauty care experience preferred
Technical knowledge and experience of website management
In depth understanding of the online customer journey for retailers and pureplayers
Working knowledge of digital tools like SEM, SEO, interactive ads, mobile web, etc.
Overall understanding of sales process
Strong understanding of how to drive profitability and brand performance online
Strong prioritisation skills are necessary as multi-tasking is key within this role
A strategic thinker, with strengths in planning and forecasting
Fully experienced in all aspects of P & L management
Excellent vertical communicator & influencer with strong negotiation and presentation skills
Dynamic and self-motivated
Flexible approach to customer visits & business travel Henkel embraces and supports flexible working and we are therefore open to consider any specific requests. Please talk to us during the interview process so we fully understand your needs.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- Hemel Hempstead
- Working hours per week
- 4 - 40
- Type of Contract
- Full Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
