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Strategic Account Executive in London

Strategic Account Executive

Job description


We couldn't create the world's greatest food community without our restaurant partners, and our Sales department are driven by keeping those partners as happy and as part of the Just Eat community as they can. The Sales team's job is also to acquire new restaurant partners and welcome them into our community by introducing our values and USPs.

It's not just about getting orders though. Working for our Sales team means you'll need to hold our partners' hands throughout our partnership and provide them with the advice they'll need - as and when they need it.

The Opportunity

At Just Eat, our purpose is to create the world's greatest food community. One of the key drivers to achieving this is to ensure we have a full breadth of choice for our consumers from restaurants which provide every cuisine, for every occasion, to every location and provide exceptional customer service with every order.

The Strategic Accounts team has successfully grown over the the past 18 months to become a vital key component of our strategic objectives within the UK. Over this short period the team has successfully partnered with many of the leading global, national and regional brands operating in the UK and have onboarded thousands of branded restaurant stores across the UK.

We are looking for a dynamic, talented individual to join this exciting fast paced team. This person will have the opportunity to shape, develop and grow our key partnerships with existing brands such as KFC, Burger King, Subway, GBK, Las Iguanas, Frankie & Benny's and many many more.

Key responsibilities:

Your specific responsibilities will include:

  • Overall ownership of the day-to-day management of all aspects of a number of smaller branded restaurant partner relationships, providing the drive, momentum and energy to develop and grow these partnerships and ensure progress on key opportunities and risks.
  • Supporting Strategic Account Managers with driving performance of larger branded chain accounts, including leading weekly calls and preparation of materials for monthly review meetings.
  • Build and maintain strong and long lasting relationships with our restaurant partners across both head office down to franchises/store operations ensuring resolution of issues without relying on escalation, and avoiding unplanned escalations from counterparts.
  • Work closely and collaboratively with internal stakeholders (including delivery operations, marketing and product) to ensure seamless service delivery.
  • Play an integral role in the onboarding process of all new signings, ensuring that they are optimised for success.
  • Develop a deep understanding of the takeaway and dining sectors, trends and the competitive landscape.

Required skills and experience

  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of organisations.
  • Ability to work in a fast-paced, high growth business
  • Comfortable with data and data analysis

Personal qualities

  • Perseverance and proactiveness - you're hungry for success!
  • Great people skills - you know how to build and maintain strong relationships.
  • Well organised - you're able to prioritise and manage multiple workloads.
  • A quick learner - you assimilate new information and show a passion for self-development
  • High levels of energy - you have high levels of motivation with a strong team ethic
  • You love Just Eat - you're passionate about what we do and our vision.

Extra information

Education Level
Secondary School
Working hours per week
0 -
Type of Contract
Full Time Jobs
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Customer Service Jobs | Finance Employee | Full Time Jobs | Secondary School

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