The Supply Chain Operations Manager will work as part of the senior management team to lead a function that has responsibility for managing strategic partnerships for third-party providers in which contracts will deliver a high level of service for it's customers.
The organisation is undergoing an exciting period of change, evolving it's practice to become more dominant in its service offering and value add activity. The business requires a strong commercial minded supply chain/procurement professional that will bring a high degree of business acumen that seeks to commercial initiatives through partnerships while developing the team and working proactively with their peer group.
Duties:
* Lead the Supply Chain, Contract Management operation
* Support the existing supply chain strategy while seeking to evolve to drive commercial advantages
* Define and agree the overall management and development of the supply chain framework contracts
* Ensure major contractual change is properly planned and necessary revisions are made within the contract operating arrangements, documentations etc
* Be jointly responsible for management of key contracts, develop and utilise best practice arrangements for the development and on-going maintenance of the strategic relationship between the business and the suppliers as appropriate
* Work with the leadership team to ensure the strategic aims of the business are met
* Ensure value for money is achieved, realisation of benefits is maximised, robust commercials are in place and risks are managed and mitigated as appropriate
* Ensure that best practice performance management is in place and applied over the life of contracts
* Establish and review KPI's, ensure performance information is provided and reviewed, external performance benchmarking, manage any performance credit or deduction payment mechanisms, work with the contractor and customer to ensure there is service delivery planning, continuous improvement and benefit realisation and reporting
* Ensure that best practice commercial process management is in place and applied over the life of the pilot contracts. This will include change management, risk management, dispute resolution, document management, contingency planning, exit planning, managing key contractual events (e.g. periodic price reviews), that are suitable for (internal and external) audit purposes
* Within the above, negotiate revised commercial arrangements as part of the day-to-day workload and as necessary for larger commissions, pull together other specialist support (e.g. Finance, Legal) as required to provide assistance in these negotiations
What we're looking for:
* Previous experience in a commercial role: Supply Chain, Procurement, Contract Management
* Excellent Commercial Acumen
* Strong understanding of end to end contract management and service
* Excellent interpersonal and written communication skills including stakeholder management
* Excellent customer service skills and focus
* Excellent organisation skills - able to prioritise tasks and quickly learn and apply new skills and knowledge
* Problem solver - able apply own knowledge and use own experience within a clear framework of established rules, processes and regulations
* Decision maker - able to use discretion and initiative to take decisions within the context of existing operational policies and guidelines
* Team participant - able to operate collaboratively as part of a small team but also able to work autonomously on parallel tasks and projects
* Able to navigate and use software applications
* Conducts relationships with customers and suppliers (internal and external) with courtesy, integrity and propriety
* Hold, or be working towards, a relevant professional qualification (e.g. CIPS)
What's on offer:
£50,000 - £55,000 + benefits package, company car, pension scheme, 25 days holiday
Elevation Recruitment Group's Procurement and Supply Chain division work with a vast range of businesses across Yorkshire and Humberside, Lincolnshire and East Midlands regions
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