Product Specialist - Capital Equipment
At GAMA Healthcare we help prevent infections and save lives. We offer an extensive range of infection prevention products and services with our flagship range being disinfectant wipes and hand gels. You will find a GAMA product in most UK hospitals, and as infection prevention becomes more important in people's lives, the need for them has never been greater.
We're looking for a Capital Equipment Product Specialist to join us in our Capital Equipment team. As the Capital Equipment Product Specialist, you will lead the implementation of newly sold capital equipment, primarily Rediroom, and ensure GAMA's high levels of after-care customer support is consistently delivered.
What will you do?
Train new customers on site to use our capital equipment products
Support customers with newly sold capital equipment across the whole portfolio (automated environmental decontamination and patient isolation)
Set up capital equipment as part of product demonstrations with the allocated sales representative and technician
Advise customers on capital equipment queries where necessary
Collect and report customer feedback both during product evaluation trials and existing accounts
Ensure customer satisfaction KPIs are consistently met
Liaise directly with Infection Prevention and Control teams as well as ward staff in hospitals
Live GAMA's values: be passionate; win together; care; be curious and innovative; have fun!
What will you need?
Proven success in sales support to the NHS within infection prevention
Experience in a similar field-based role would be highly advantageous
Exceptional customer service skills with a professional and personable manner
Experience of high value, capital sales, ideally within a med device sector
Previously worked with NHS clients
Comfortable working in an ambiguous, fast moving environment
Customer focused approach to resolving issues
Autonomous work ethic
Must be a confident and inspiring presenter
What will you get?
A competitive salary of circa £40,000 according to relevant experiences.
Annual performance related bonus
Commitment to your personal and professional development
33 days holiday (including bank holidays)
A competitive, contributory pension scheme
Private Medical Insurance for you, and additional for your family
Health Cashback plan for vouchers toward medical costs
What's it like at GAMA?
At GAMA Healthcare we're motivated by purpose, not just the global potential of our brands. We're an innovative company led by two inspiring entrepreneur doctors. The pace is fast and, when needed, we can shift direction quickly, but we pull together to get things done. We're proud of our people and you'll always have the support and encouragement needed to be successful.
Our cutting-edge research enables us to create effective infection prevention and control solutions. We're at the forefront of our industry because we offer high quality products and unparalleled after sales support.
For several years we've achieved double digit growth and we're not stopping there. We're looking for capable people to join us on our journey.
Apply now
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