Customer service advisor job in Nottingham
Customer service advisor job / £18000 - £20000/ 9-5pm
Hays are working with an established organisation who are leaders in their field and based in Nottingham.
They are looking for multiple Customer service advisors to join their team in the New Year.
Your new role:
* Speaking to existing customers about their renewal options and checking that our policy is still their best option.
* Handle, incoming and outgoing post, telephone enquiries and referrals from your supervisor.
* The accurate processing of New Business quotes. Adding detailed and sensitive information on to our system.
* Communicating with Customers via live chat - multitasking and liaising with multiple customers at once and resolving issues.
Your Skills, Qualifications and Experience:
* Educated to GCSE standard or equivalent, with a minimum of 2 years experience in a contact centre environment.
* A natural communicator with excellent customer service skills, superb interpersonal skills and the highest accuracy and attention to detail.
* Competitive and ambitious to achieve goals, further your career and develop your skill set.
* Dedicated to organising your own workload, completing all tasks to meet your targets and assisting your colleagues where necessary.
* Proficient using MS office.
* Eligible to work in the UK.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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