Customer Service Advisor
Chesterfield- Temporarily working from home
£18,250 rising to £18,750 after 4-month prohibition* with an excellent benefit package.
Bonus £250 average per quarter - eligible after passing probation
Hours: 40 hour week, fully flex with the occasional weekend
The Company
A leading and rapidly expanding group who have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People and Extraordinary status in The Sunday Times 100 Best Company to Work For, for four years running.
Why work for us?
The Role:
The role will primarily be to provide a first point of contact for all calls and E-contacts coming into the group contact centre across the four main business streams, you would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner and adhering to all company procedures.
You will be trained to be multi-skilled across the different disciplines involved in dealing with each of the individual company's customers, you will be responsible for dealing with all inbound calls in accordance with their individual requirements while recording accurate customer information.
Responsibilities:
The Successful Applicant:
Desirable Skills:
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