IT Graduate - Business Systems Technician
My client a market leading Financial organisation based in Croydon, are looking for a IT Graduate/A level student or experienced IT professional to perform a variety of tasks associated to the systems and processes used to meet business requirements. You will work with the business to identify and resolve IT service issues.
Key Tasks and Responsibilities
• Work closely with colleagues to identify enhancements, technical issues, and training needs
• Conduct testing prior to updates being implemented and raise and manage support logs
• Specification, Production and Analysis of MI reports, with investigation as necessary
• Administration and maintenance of IT Services including:
-Microsoft Office 365 and associated applications
-Office 365 and Azure administration
-Third Party applications
-Setting up and issuing laptops/desktops and mobile devices
-Assisting staff with IT and telephony queries
• Liaison with external organisations about System/Solution Development
• Attend internal business sessions focussing on process and system review
• Be compliant in all activities and meet professional development objectives
Experience and Skills Required
• Strong Microsoft Office Suite skills especially Excel
• Ideally knowledge of Office 365 and Azure administration
• Ideally, knowledge of Microsoft Power Apps and Power Automate
• Methods and techniques for troubleshooting and determining the causes of application problems and errors
• Troubleshoot, diagnose, and resolve end-user business systems experience
• Experienced in working in a fast-moving environment and comfortable working alone or with a team
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