Inbound Contact Centre Agent - Full/Part Time in Barlborough

Job description

Inbound Call Handler - Full/Part time

Salary: £18,250 increasing to £18,750

Hours: Full Time 40 hours per week & 20/30 part time shifted hours available.

Location: Chesterfield, Derbyshire (Working From Home but must be commutable to Chesterfield)

Start date: Monday15TH February 2021 (6 weeks full training)

About Our Client

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their customer service team based in Chesterfield.

The Job Role:

You will be the first point of contact for all incoming calls and E-contacts coming into the contact centre across the four main business streams. You would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner while adhering to all company procedures.

Essential Skills:

• Excellent customer service and communication skills
• Ability to demonstrate a calm and professional attitude
• Excellent data inputting skills, literacy and numeracy

The Successful Applicant

• Excellent level of customer service and communication skills
• Ability to demonstrate a calm and professional attitude at all times
• Ability to listen, identify and resolve customer issues
• Excellent attention to detail
• Excellent data inputting skills, literacy and numeracy
• Willingness to develop self and new skills

What's on Offer

• 22 days annual leave plus bank holidays (Pro rata for part timers )
• 5% pension contribution scheme
• Healthcare benefits

• Canteen on-site

• Life assurance
• Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more

Extra information

Status

Closed

Education Level

Other

Location

Barlborough

Working hours per week

4 - 40

Type of Contract

Full Time Jobs

Profession type

Training

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English