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HGV Master Technician in Dumfriesshire

0 - hours per week

Job description

HGV Technician | Mechanic

£32,292 + Branch Incentive Scheme + Excellent Benefits Package

Day & Back Shift

Day Shift - Monday to Friday 06:00 to 14:30

Back Shift - Monday to Friday 15:00 to 23:00

Due to our continued success as one of the country's leading suppliers of heavy commercial vehicles we have an exciting opportunity for an experienced HGV Master Technician | Mechanic who takes pride in providing excellent customer service and has a passion for working with the best.

Based at our Dumfriesbranch, you will have the opportunity to independently carry out repairs, calibrations and troubleshooting on Scania vehicles electronic control systems and electrical components using PC diagnostics with an emphasis on non-intermittent faults within a professional workshop. You will also receive excellent training at our bespoke training centre to develop you to the next level of your career.

HGV Technician Responsibilities:

Independently carry out repairs, calibrations and troubleshooting on Scania vehicles electronic control systems and electrical components using PC diagnostics with an emphasis on non-intermittent faults
Diagnose, analyse and rectify all types of faults, including engines, gear boxes and retarders, brake systems, pneumatic and electrical components
Diagnose, check and set the mechanical systems
Set up accessories and specific equipment on the vehicles
As required, attend to disabled vehicles at the roadside or on customer's premises as part of Scania Assistance, following appropriate routines and procedures including roadside safety laws and regulations
Provide technical advice to customers and colleagues
Ensure all job cards and service sheets are completed correctly
Understand and work according to parts ordering procedures
Maintain a thorough and up to date knowledge of products and attend training courses
Use and apply knowledge, training, technical and personal skills to carry out work allocated
Ensure that the customer requirements and expectations are met, through the provision of quality work
Comply with company and customer policies and procedures, including the completion of documents and records
Proactively work to improve CSI and mystery shop results

Key requirements for the HGV Technician:

Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles
Knowledge of ADP | Kerridge system preferred but not essential
Ability to work within guidelines given and to strict deadlines
Ability to work under pressure
Ability to actively seek solutions to problems
Ability to work as part of a team
Good verbal communication skills
Excellent customer care skills
Flexibility to undertake a wide range of tasks
Awareness and understanding of health and safety requirements
LGV/HGV/PCV licence an advantage
Bus and coach experience an advantage
IRTEC accreditation desirable but not essential as we have IRTEC courses available

Working for Scania is not just about the job. It's about you too, and this is where the company goes the extra mile, and provides an industry leading employment package.

Excellent benefits package including Pension Scheme, Complementary Life Insurance, Financial Incentive Schemes, discounts on major retail outlets including groceries. For a full breakdown of benefits; please visit our website and follow the careers link.

At Scania we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity in all we do.

If you feel you have the skills and expertise for this challenging role then please apply today.

Scania (Great Britain) Ltd is an equal opportunities employer.

**Strictly No Recruitment Agencies

Extra information

Status
Closed
Education Level
Secondary School
Location
Dumfriesshire
Working hours per week
0 -
Type of Contract
Full Time Jobs
Profession type
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Customer Service Jobs | Finance Employee | Full Time Jobs | Secondary School