At the Motor Neurone Disease (MND) Association we an exciting opportunity for an MND Connect Adviser to join our Care Directorate at our national office in Moulton Park, Northampton on a part-time basis.
Salary: 'Competitive' plus benefits
Location: Northampton
Hours: Part-time 25 hours per week
Working Pattern: 5 hours per day, (Apply online only)
Contract Type: Permanent
About the role
The MND Connect Team offers information and support on all aspects of motor neurone disease, including symptom control, practical management, improving quality of life, clinical research and signposting to other organisations.
As an MND Connect Adviser you will provide a professional and accurate service, providing practical and emotional support to people living with or affected by MND, their carers, and family members.
You will also be an important source of information, resources and support for healthcare professionals, MND Association staff and volunteers.
What are we looking for?
We strive to ensure the highest standard of care and support for people living with MND, and therefore it would be beneficial to have a professional knowledge of terminal illness and its impact, or an understanding of disability issues.
Key skills:
* Excellent listening and communication skills both oral and written
* An excellent telephone manner, demonstrating tact, sensitivity and empathy
* The ability to produce and present information to a wide range of professional and lay audiences
* Good analytical and problem-solving skills, with a calm, confident and flexible approach
* Ability to self-organise and to work without direct supervision
* Good computer literacy and attention to detail
* A sound understanding of confidentiality
To view the full role responsibilities please view the job description on our careers site.
This role is 25 hours per week and you will be required to work 12:00 - 17:00 Monday to Friday.
This role is currently based remotely due to the covid pandemic. In normal circumstances this role will based from our national office in Northampton, where we operate an agile working environment with the flexibility to work from the office and home.
How to apply?
We would love to hear from you and encourage early applications.
If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.
About Us
We have been through some exciting changes - embracing agile working, introducing new technology and a recent move to a new, flexible office space.
These changes, together with a high level of trust and performance driven culture, will give staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.
The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.
Important Notices
Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.
Our selection process will be multi stage; this may include video call screening, psychometric assessments and competency based interview/s.
At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders
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