Contact Centre - Immediate Start 12/01/2021
Customer Service Advisor
Interaction Recruitment are currently working on behalf of a dynamic and exciting well-established business based in Milton Keynes, MK7 8LE. Our client is based just outside of the city centre, in a modern and well-equipped contact centre.
Key Information:
Full-time / Temporary to Permanent
40 hours per week
Must be fully flexible between 6.00am to 23.00pm, Monday to Sunday
£9.84ph
Start Date 12/01/2021
What we are looking for:
The successful Customer Service Agent should possess the following skills and experience:
Effective listening skills
Adept at multi-tasking while listening to calls
A focused and keen attitude to work and colleagues
Excellent communication skills
Driven with a desire to meet and exceed targets
PC literate
Passionate and eager for a new challenge
Information:
You will receive 1 week in-house training in the use of the company's computer systems, which will enable you to help customers with their banking enquiries.
The chosen candidate MUST be able to pass pre-employment screening and security vetting.
Telephone Banking Advisor
Key Responsibilities:
Aiding with balance requests, password set up and all general customer requests for information concerning the product
Dealing with all complaints in accordance with the internal complaint's procedure
Logging any resolved complaints or escalating and unresolved complaints
Escalating any potential problems and feedback from customers to the management team
Resolution of non-technical queries
In return
29 days paid holiday per annum, increasing with length of service
Subsidised canteen available throughout the day
Exclusive discounts from leading retailers
Free hot drinks and Wi-Fi on site
Realistic career progression opportunities
If this sounds like the kind of role you would thrive in and you are an outgoing, passionate, customer service focused individual then this is your opportunity to get your foot in the door of a world leading financial company who can help you to fulfil all of your goal in the financial sector then
APPLY NOW!!
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