Repairs Planner / Scheduler - Social Housing (Temp - Perm)
Location: Billericay
Salary: £21-22K
Hours: 8:00am - 17:00pm (1 hour lunch) Mon - Fri
I am currently looking for an experienced Repair's Planner / Scheduler to join a social housing maintenance contract based in Billericay.
Main Responsibilities/Duties Include:
Raising repairs
Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources
Manage operative diaries
Follow up with operatives and manage allocation of workload
To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair.
Ensure that all repair activity information is fully entered onto system in a timely and accurate manner
To assist with arranging pre and post inspections for the Supervisors and record
To provide administrative support for the service as required
Ability to manage customer service complaints and resolve to a satisfactory resolution.
To carry out any other reasonable duties as may be required by the business.
To promote good working relationships with your colleagues and the company's clients and suppliers
Required Experience & Knowledge:
Must have planning / scheduling experience
Repairs / maintenance knowledge
Competent in MS Office
Customer Service focus
Ability to work on own initiative and as a team member
Excellent verbal and written communication skills
Organised and efficient administration skills
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer
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