SALES & OPERATIONS INTERN in Surrey

SALES & OPERATIONS INTERN

Job description

Position

POSITION: SALES & OPERATIONS INTERN

DEPARTMENT: SALES

LOCATION: LONDON

REPORTS TO: HEAD OF SALES

MISSION

responsible for weekly and monthly reporting, sell through reports all data ad hoc reporting needs, support with data analysis for presentations.


Profile

MAIN RESPONSIBILITIES

  • Support with weekly and monthly sell thru reports, plus ad hoc reporting requests
  • Create purchase orders on AX system
  • Maintain accurate inventory in boutiques through creation of weekly cycle count reports
  • Making accurate stock adjustments in RAMS system if any PR/marketing requests
  • Maintain and update POS system through back office – new staff/discounts
  • Complete new line forms for all retailers
  • Provide support to all retail teams
  • Monitor and release ecommerce orders on AX system
  • Monitor e-commerce listings, image/copy/ availability
  • Answer ecommerce customer services inquiries on a daily basis following Fresh standards
  • Provide information and support to customers regarding their online orders
  • Handle returns and refunds in an efficient and timely manner
  • Maintain customer services trackers and reports

  • PERSON SPECIFICATION

    Key competencies:

  • Fluent in English, excellent communication skills
  • Customer service focused
  • Strong Excel skills
  • High attention to detail
  • Good organisational skills
  • Strong motivation
  • Profile:

  • Degree in Business Studies or similar
  • 12 months’ experience in luxury goods in retail industry and / or FMCG
  • Inherent interest in beauty industry
  • Location: Central London (Oxford Circus)

    Duration: 12 months

    Extra information

    Status
    Open
    Education Level
    Other
    Location
    Surrey
    Working hours per week
    4 - 40
    Type of Contract
    Casual / Part Time Jobs
    Published at
    01-02-2021
    Profession Sub-category
    Customer Service
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No
    Languages
    English

    Customer Service Jobs | Casual / Part Time Jobs | Other

    Apply now

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