Job description
Position
POSITION: SALES & OPERATIONS INTERN
DEPARTMENT: SALES
LOCATION: LONDON
REPORTS TO: HEAD OF SALES
MISSION
responsible for weekly and monthly reporting, sell through reports all data ad hoc reporting needs, support with data analysis for presentations.
Profile
MAIN RESPONSIBILITIES
Support with weekly and monthly sell thru reports, plus ad hoc reporting requests Create purchase orders on AX system Maintain accurate inventory in boutiques through creation of weekly cycle count reports Making accurate stock adjustments in RAMS system if any PR/marketing requests Maintain and update POS system through back office – new staff/discounts Complete new line forms for all retailers Provide support to all retail teams Monitor and release ecommerce orders on AX system Monitor e-commerce listings, image/copy/ availability Answer ecommerce customer services inquiries on a daily basis following Fresh standards Provide information and support to customers regarding their online orders Handle returns and refunds in an efficient and timely manner Maintain customer services trackers and reports
PERSON SPECIFICATION
Key competencies:
Fluent in English, excellent communication skills Customer service focused Strong Excel skills High attention to detail Good organisational skills Strong motivation
Profile:
Degree in Business Studies or similar 12 months’ experience in luxury goods in retail industry and / or FMCG Inherent interest in beauty industry Location: Central London (Oxford Circus)
Duration: 12 months
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- Surrey
- Working hours per week
- 4 - 40
- Type of Contract
- Casual / Part Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
Customer Service Jobs | Casual / Part Time Jobs | Other
