Customer Service Advisor in Peterborough

Job description

Due to continued growth my client is seeking an experienced and hands-on Customer Service Advisor to join their expanding team. The successful applicant will become a key member of a very busy customer support team and will be given the opportunity to develop within this local business.

We are seeking a self-starter who is confident in managing a range of customer service and after sales enquiries. You will speak with multiple customers and will be responsible for prioritising and effectively managing your own workload.

We are seeking a dependable and enthusiastic individual with a positive attitude and an eagerness to learn.

You will be working alongside a fantastic team and with an exciting product range!

Due to the requirements of this role, a minimum of 2-3 year’s customer service/support experience in a similar role is essential to be considered.

The job:

* Provide support to customers both over the phone and via email.

* Manage a range of aftersales enquiries, offering an efficient and practical resolution.

* Manage website enquiries.

* Confidently liaise with customers throughout the order cycle, offering support and assistance when required.

* Build strong working relations with customers and internal teams.

* Collectively work towards team targets and business goals.

* General administration.

Skills required:

* The ability to take ownership of tasks.

* Able to organise and prioritise a busy work load.

* An individual who can use their initiative and identify resolutions and new ways of working.

* A team player – this is a fantastic opportunity to join a great group of people and really become a key member of this growing business!

What’s in it for you?

* A modern and relaxed working environment.

* Free on-site parking.

* Genuine career opportunities for those looking to further their careers.

* To be part of a fun and driven customer support team.

Working hours are Monday to Friday. For more information, please apply or get in touch directly
Role: Customer Service Advisor
Job Type: Permanent
Location: Peterborough, Cambridgeshire,

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Extra information

Status
Open
Education Level
Other
Location
Peterborough
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Published at
05-02-2021
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Peterborough | Customer Service Jobs | Casual / Part Time Jobs | Other

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