Junior Onsite IT Support Engineer - Central London
Be part of us
We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.
Junior Onsite IT Support Engineer
Location: Central London
Hemmersbach provide the support services needed by many of the world’s largest organisations. We are instrumental in ensuring that many of the household names that we all know and trust, continue to run smoothly and efficiently.
With the New year finally approaching, a new team is now being formed as part of a strategic and long-term support initiative, within a world-leading financial institution.
As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated and focused support services for a broad range of current technologies. As your experience and confidence grows, this will not only include building, configuration and support of desktop, print and tablet devices, but extend ultimately to mobile, AV / VC, and BYOD. You are fully supported by your Service Delivery Manager, and of course, your colleagues in every aspect of your work with the client.
You will be encounter a variety of tickets throughout the day, addressing each one sympathetically, pragmatically and above all, with a strong sense of customer service. You will pride yourself on leaving each ticket not only resolved, but with a smile on the user’s face – a job well done.
This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.
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