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All 4 UX Junior Designer in Surrey

All 4 UX Junior Designer

4 - 40 hours per week

Job description

All 4 is Channel 4’s video-on-demand proposition, home to original and exclusive shows, box sets of iconic series, as well as live and catch up TV from C4’s broadcast channels.

Available as an app on over 20 different platforms including mobiles, tablets, PCs, smart TVs, and games consoles, as well as being syndicated to the likes of Sky and Virgin, All 4 reaches 3.5 million weekly viewers and has more than two thirds of all 16-34s in the UK as registered users.

The All 4 UX team is responsible for creating the best possible user experience on owned-and-operated platforms, one that is both seamless and engaging, and that encourages visitors to become viewers, to view more, and to return more often. 

JOB PURPOSE:
The All 4 UX Designers are responsible for the user experience and visual design of the All 4 experience across mobile, smart TV’s and web. They are an integral part of the All 4 Product team to help define how our audience will interact with our service. 

The cross-platform designer will be responsible for the UX across all of our platforms in collaboration with our platform specialists.

As part of a small team, this role involves working from one end of product process to the other, taking ideas from inception to launch. This will typically involve a combination of working with research data & analysis, using service design approaches and techniques, creating core UX deliverables such as user flows, screen designs and prototypes for user testing and validation. 

This is a Junior level role reporting in to the All 4 UX Lead. They will work closely with other UX Designers, Product Managers and Developers and will be enthusiastic, humble and ready to learn. 

KEY RESPONSIBILITIES:

  • Work with Product Management to develop and interrogate new product features under the direction of a design lead and other senior team members.
  • Contribute to service design workshops to understand and design for customer needs. 
  • Produce designs which include wireframes, user journeys, interface designs & prototypes.
  • Create technically feasible UX to reflect the established brand identity, UX, design & style standards.
  • Act as an advocate for good design standards, processes and the end user
  • Present designs to internal teams. 
  • Have an interest in design & UX and be able to discuss ideas, give and receive feedback. 
  • Understand design direction in order to communicate cross-functionally with Product & development teams.
  • When assigned to projects, provide progress updates against tasks during team & squad meetings.
  • Attend product/user testing and use feedback to further improve designs and design standards.
  • ESSENTIAL EXPERIENCE & SKILLS:
    Technical & Professional Skills:

  • A developing technical understanding of various digital platforms.
  • Working knowledge and experience of Sketch and other relevant digital design and prototyping software.
  • Some experience of working with front end developers.
  • Organised with excellent attention to detail.
  • Good communications skills: with the ability to present ideas verbally.
  • Understanding and experience of technical delivery processes and current project methodologies particularly agile.
  • Decision Making:

  • Flexible and adaptable, able to function within a fast changing environment producing high quality output.
  • Able to judge when things need to be escalated.
  • Able to multi-task across several concurrent projects and activities.
  • Relationship Management:

  • A keen collaborator, able to work closely with colleagues with colleagues from any team or discipline.
  • Comfortable working with external agencies and suppliers.
  • Strategic Perspective:

  • Passionate about Channel 4 and its role in the digital marketplace.
  • Demonstrable awareness and personal interest in the digital landscape in particular video on demand.
  • Application questions to completeTo complete your application please provide a response to the below application questions, you can upload your response to the application questions as an attachment when submitting your application. This can be attached to your application as a PDF or Word document.

  • Please summarise the devices, platforms and types of product for which you have previous experience e.g. Mobile apps, Video on Demand services, Connected TV. (300 words max.)
  • Please provide a link to your CV, Portfolio or work samples.
  • Please describe the most challenging UX problem you’ve ever had to solve. Why was it challenging? What was your solution? Refer to your portfolio or work samples if appropriate. (400 words max.)
  • BenefitsThere are a million reasons why it’s great to work at Channel 4, here are just a few of the perks for you;
    • 26 days annual leave (including a day off for your birthday).
    • Company funded Private Medical Insurance.
    • A generous Group Personal Pension.
    • Access to our flexible benefits scheme including dental, travel insurance, health screenings and more!

    Extra information

    Status
    Closed
    Education Level
    Other
    Location
    Surrey
    Working hours per week
    4 - 40
    Type of Contract
    Casual / Part Time Jobs
    Profession type
    Customer Service
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No
    Languages
    English

    Customer Service Jobs | Casual / Part Time Jobs | Other