Insurance Customer Service Advisor
Location: Chesterfield- Temporarily working from home
Salary: £18,250 rising to £18,750 after 4-month prohibition* with an excellent benefit package. Bonus £250 average per quarter - eligible after passing probation
Hours: Full Time - 40 hours per week including evenings and weekends and Part Time 20-30 shifted hours available.
Start date: Monday 15th February 2021
About the Company
My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their customer service team based in Chesterfield.
The Job Role:
You will be the first point of contact for all incoming calls and E-contacts coming into the contact centre across the four main business streams. You would be expected to deliver the highest possible standard of customer service while demonstrating a calm, polite and confident telephone manner while adhering to all company procedures.
Excellent customer service and communication skills
Ability to demonstrate a calm and professional attitude
Excellent data inputting skills, literacy and numeracyThe Successful Applicant
Excellent level of customer service and communication skills
Ability to demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Excellent attention to detail
Excellent data inputting skills, literacy and numeracy
Willingness to develop self and new skills
What's on Offer
22 days annual leave plus bank holidays (Pro rata)
5% pension contribution scheme
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more
Role: Insurance Customer Service Advisor
Job Type: Permanent
Location: Chesterfield, Derbyshire,
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