Inbound Customer Service Advisor Formby

Inbound Customer Service Advisor Formby

Job description

Jobwise are recruiting for inbound customer service advisor’s for our client in Formby. You will be the first point of contact for our clients telephone and online customers, helping them to place orders, check delivery timescales and with any general questions or queries they may have.


We are looking for enthusiastic individuals with a passion for customer service and the confidence to work well in a team environment. This is a full time, temp to perm role with rolling shifts between 8am and 9pm with rolling shifts Monday to Saturday.


About The Role:

Processing telephone orders

Effective after sales support and customer service

Being the first point of contact via email, telephone and live chat.

Management of your own daily work to ensure maximum efficiency

Building on your expertise and the best practice.

Essential Skills & Experience

Excellent communication skills and telephone manner

The ability to work in a fast paced office environment as part of a rapidly growing team

Excellent numerical and IT skills; the ability to utilise the in-house computer systems

Flexibility to adapt well to change

The ability to use your initiative to resolve issues

About The Benefits

Rotational shift pattern

Free parking facilities

20 days holiday including bank holidays – increasing to 22 days after 2 years service with the potential to increase 1 day per year to a maximum of 24 days.

Free access to Perkbox after 1 years service giving you exclusive discounts throughout the year

Extra information

Status
Open
Education Level
Other
Location
Formby
Working hours per week
4 - 40
Type of Contract
Casual / Part Time Jobs
Published at
27-01-2021
Profession Sub-category
Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

Customer Service Jobs | Casual / Part Time Jobs | Other

Apply now

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