Job description
Who are we?
Hyperoptic is the UK's hyperfast broadband network. Founded in 2011 to shake up the UK broadband market, we're leading the way in full fibre technology. With hyperfast speeds 14x faster than the UK average, and rated excellent on Trustpilot, we're changing the way people are experiencing broadband.
Ranked in The Sunday Times ‘Tech Track' 100 fastest growing technology companies for the fourth year running, winners of ‘Best Superfast Broadband' provider for six years in a row at the ISPA Awards, as well as ‘Best Customer Service' and ‘Best Business ISP' in 2019.
We are looking for a Junior HRBP who goes beyond the expected. We believe in working smarter, together, meaning we work collaboratively to find smart solutions that balance agility and excellence. Our team stays focused by rising to the challenges of a fast-paced environment while remaining focused on what's important. Our people passionately strive for excellence by paying attention to detail and working for continuous improvement. In short, we're looking for a Junior HRBP who demonstrates our values. Does this sound like you?
What will you be doing?
Junior HRBP role is responsible for tactical HR support for specific business functions. The role leads general HR activities and project implementation, focusing on people management capability and employee lifecycle. The role aims to bridge the gap between HR Business Partners and People Services Team, in order to support building a strong People Team identity and credibility in the business. Collaborate with and coach people managers to support the employee lifecycle (i.e. hiring, onboarding, performance management, engagement, conduct management, succession planning, learning and development) Support onboarding and development of people managers and support and coach people managers in structuring their teams and forecasting hiring needs Work with people managers to set KPIs, objectives and targets for their teams - lead quarterly performance calibration process with key stakeholders; and lead action points following the calibration sessions. Review, analyse and present individual and sub-functional performance trends to support driving high performance culture Coach the managers through conduct and complaint management process, ensuring minimum risk to the business and providing commercial advice when applicable Monitor employee absence levels and work with managers to proactively address high absence level cases and trends Work with people managers to ensure our culture principles and competencies are demonstrated and applied within sub-functions Drive and support implementation of business wide people projects led by HR Business Partners or Director of Talent, such as quality of hire, onboarding and performance management What are we looking for?
Effective people management and capability, including end to end management of conduct and complaints Effectively managed performance cycle, including calibration at management level Embedded, demonstrated and promoted culture principles High engagement scores across supported functions We're committed to providing equal opportunities to all applicants and employees – in fact this is at the heart of our company culture and values. We welcome applications from candidates with diverse backgrounds.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- London
- Working hours per week
- 4 - 40
- Type of Contract
- Casual / Part Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
London | Customer Service Jobs | Casual / Part Time Jobs | Other
