Job description
Company Overview
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
Group/Division
SPTS wafer processing solutions include market-leading silicon etch, dielectric etch, dry-release etch, PVD, PECVD and molecular vapor deposition (MVD), available with a range of wafer-handling options applicable to R&D, pilot production, or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents.
ResponsibilitiesLocation: Newport, South Wales (with international travel)
Primary Purpose of Role and key Responsibilities
Customer Sample Processing and Demonstrations Demonstrate SPTS Best Known Method (BKM) processes meet agreed customer specification Assess results using analytical equipment and the associated software Undertake problem solving and trouble-shooting on demo tools and analytical equipment Provide regular updates / passdowns to team members and product marketing on progress of sample/demonstration work Develop good relationships with colleagues, field teams and customers Summarise the sample demonstration results in a written reports and updates for the customer Process development Develop / tune BKM processes to meet specific customer requirements Plan work and execute plans in a safe, sensible and timely manner Contribute constructively to the work of project teams for new products and processes. Research published work relevant to SPTS’ process development Summarise results in a written report or presentation Write technical reports for patent applications Write technical papers for publication at conferences, seminars etc Field Support – to involve frequent international travel and longer term international secondmentsDevelop SPTS processes to meet the agreed specification at customer sitesDevelop good relationships with customersCommunicate results and ideas to field teams Qualifications
A good degree in a relevant discipline (Physics, Chemistry, Material Science)Desirable - Masters/PhD degree IT Skills - including as a minimum MS Word, Excel, Powerpoint The job spec is illustrative of the types of activities to be learned/undertaken.Full hands on training and internal training courses are providedThe candidate will learn by experience working with a mentor and team members, the skills and knowledge to perform the roles/responsibilities listed above.
Key Behavioural Competencies
Ability and personal characteristics to work effectively and cooperatively in a team Structured, logical with attention to detail with the flexibility to perform responsibilities in an alternating shift pattern To take responsibility for their own learning and development and unprompted, seek out learning opportunities Has the foresight and ability to collect, filter and analyze data to solve complex problems Creativity and innovation is expected together with an ability to think of novel but practical solutions to problems Good oral and written communication skills KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Extra information
- Status
- Closed
- Education Level
- Other
- Location
- Newport
- Working hours per week
- 4 - 40
- Type of Contract
- Casual / Part Time Jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
Newport | Customer Service Jobs | Casual / Part Time Jobs | Other
