French Speaking Customer Service Advisor - Home Based Role in Newcastle upon Tyne

Job description

The Company

MTrec Commercial are proudly representing our long standing, industry leading client, in their search for a French Speaking Customer Service Advisor. Ideally located, their offices are easily accessible via public transport. The successful applicant will also receive world class training for the first week, with all social distancing measures in place and then be working from home. You must also be based in the North East and live within commutable distance to Newcastle.

You will receive continuous training and development and have the chance to become a part of their close-knit team of customer service professionals. They are a great company, with great management, a very friendly team-based culture, great incentives and an opportunity to work from undoubtably one of the best companies in the world.

The Role

• Taking inbound calls and emails from French and English customers of the company
• Translating English into French and Vice Versa
• Supporting an international customer base.
• Maintaining the highest level of professionalism and customer service
• Administration of in-house CRM and general office administration
• Assisting colleagues as and when necessary

The Person

• Native or Fluent level of French and English is mandatory (Other languages would be also advantageous)
• A good background in customer service or administration
• Polite, professional and motivated
• The desire the work as part of a multinational organisation and excel in their field

The Benefits

• A permanent position
• The chance to work with an industry leading multinational company
• A competitive basic salary
• World class training and development opportunities
• A close-knit and friendly working environment
• Working from home position.

Extra information

Status

Closed

Education Level

Other

Location

Newcastle upon Tyne

Working hours per week

4 - 40

Type of Contract

Full Time Jobs

Profession type

Training

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English